How can SA plug the ICT skills gap?

Kathy Gibson reports from the IITPSA Workforce Conference – While South Africa records the highest unemployment rate in the world, there is still a dire shortage of critical IT skills. Presenting the IITPSA IT Skills Survey, Lehlohonolo  Mokenela, MD of Africa...

Is talent debt depleting your institutional knowledge?

Organisations cutting costs through workforce reduction to weather tough conditions may be trading a visible saving for an invisible liability that will cost them far more later, warns Advaita Naidoo, Africa MD at executive search firm Jack Hammer Global. “Globally,...

In 2027, AI could account for 20% of all business tech spend

In the coming year, CIOs and CISOs will face growing pressure to realise returns on their AI investments in infrastructure, security, digital sovereignty, and emerging technologies, according to Forrester’s 2027 technology and security predictions. Additionally, with...

Banks expect to hand decisions to AI – even if they can’t explain them

Banks are racing toward a future where AI no longer merely informs key credit, treasury, and risk decisions – it makes them autonomously. Yet AI governance is not keeping pace with adoption, according to new AI risk research by FT Longitude, SAS and Microsoft. Even as...

GlobalData reveals top five GenAI trends for 2024

Generative AI (GenAI) made significant progress in 2023, showcasing its prowess in crafting remarkably authentic content spanning text, imagery, and music. The evolution of this technology transcended traditional boundaries, infiltrating realms such as creative arts,...

Users urged to recycle e-waste

Across the country, broken appliances and old tech devices are piling up in people’s homes, gathering dust - a waste of valuable resources, and a potential fire hazard. This is according to E-Waste Recycling Authority (ERA), a local producer responsibility...

WikiLeaks’ Assange avoids extradition to the US

Julian Assange, founder of the whistle-blowing site WikiLeaks, has escaped extradition to the US – for now. A UK judge today ruled that extraditing him to the US would be “oppressive”, citing his mental health and risk of suicide. The US is appealing the ruling, and...

Alibaba’s Jack Ma missing for two months

Chinese entrepreneur and billionaire Jack Ma hasn’t been seen in public for more than two months, and is feared missing after he levied criticism at the Chinese government. In October, Ma went public with criticism of the government’s banking rules, saying in an...

Renewables investments set to bounce back to pre-Covid levels

Global capex spending on renewables is poised to bounce back in 2021, rising 8,5% to $255-billion - in line with 2019 levels. According to Roger Diwan, vice president: financial services and the IHS Markit Energy Advisory Service, annual spending is expected to remain...

5G coverage to reach half the population by 2025

5G technology global coverage will grow by  253,84% in the next five years. By 2025, about 53% of the global population at 4,14-billion will have access to technology, according to data presented by Bankr. By 2021, the network coverage will reach an estimated...

Global cyber insurance market set for massive growth

Over the years, cyber attacks and data breaches became one of the biggest risks in the business sector, compromising sensitive data, and causing a massive financial hit to companies and organisations worldwide. As data applications and technology in the business...

How to leverage VoC for effective CX management

Service organisations looking to make more informed decisions on customer experience (CX) investments and improvement should implement a cohesive voice-of-the-customer (VoC) strategy, according to Gartner. This will allow customer service and support leaders to gain...

New momentum for vehicle sales forecast

New light vehicle sales of 83,4-million globally are forecast in 2021, up 9% from a 2020 projection of 76,5-million, as industry demand levels emerge next year in the wake of recovery from the Covid-19 pandemic – especially in major markets. The IHS Markit forecast...

Don’t neglect data protection, security in SaaS deployments

With the acceleration of digital transformation due to the Covid-19 pandemic, organisations have had to turn to technologies such as cloud computing to ensure business continuity and enable employees to work remotely. By Simon Williams, Metallic sales specialist UKI...

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