Most brands will use agentic AI in one-to-one interactions by 2028
By 2028, 60% of brands will use agentic AI to facilitate streamlined one-to-one interactions, according to Gartner. This transformation in marketing strategy will shift traditional channel-based approaches and usher in a new era of personalized, autonomous engagement....
Could 2026 be SA’s year of being back in the game?
If 2025 was the year South Africa had to steel itself for a tsunami of crises, 2026 could well shape up to be the year the country starts coming up for air. Locally, there was historic progress, marked by the stability of the Government of National Unity and a...
Agentic AI gains prominence in boardroom discussions
Corporate boardrooms are buzzing with a new artificial intelligence (AI) narrative. There are notable company discussions around agentic AI in 2025, as firms shift from basic automation and generative AI (GenAI) pilots toward autonomous, decision-making AI systems...
Google looks to Africa’s youth for the future
Looking to reaffirm its commitment to Africa – particularly its youth – Google has initiated a number of projects focused on empowering the continent’s next generation through AI, unlocking opportunities and expanding on the innovation capacity of young Africans. New...
AI-based supply chain forecasting will predict future demand by 2030
Seventy percent of large-scale organisations will adopt AI-based forecasting to predict future demand by 2030, according to Gartner. Achieving touchless forecasting that eliminates the need for frequent manual inputs and regular human interventions provides a unique...
Green steel and hydrogen key to decarbonisation
Sustainable technologies are generating a record amount of interest across many sectors. With the rising adoption of low-carbon hydrogen and its use for applications like green steel, as well as the development of other clean energy forms, new technologies are...
Global cybersecurity and online privacy awareness stalls
The world’s online privacy and cybersecurity awareness continues to decline, according to new research by NordVPN. Based on 28 analysed markets with the highest numbers of responses, people globally knew best how to create strong passwords (96%), and they scored worst...
African companies lead in climate risk assessment, adaptation, value creation
From the outside, it may seem like corporate climate action is stalling - only 7% of global and 6% of African companies fully report greenhouse gas emissions across Scopes 1, 2, and 3, according to the fifth annual climate survey report – How Companies are Tackling...
Eskom offers opportunities for young scientists
South Africa’s brightest young minds will compete for life-changing prizes that will open doors to future studies and careers in science, technology, engineering, mathematics, and innovation (STEMI) at this year’s Eskom Expo for Young Scientists International Science...
Human customer service is still alive and well
By 2028, not one of the Fortune 500 companies will have fully eliminated human customer service, according to Gartner. Despite widespread speculation surrounding the replacement of customer service jobs with AI agents, Gartner experts say that a completely agentless...
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2nd LiFe batteries could position SA in the circular economy
As the country tries to settle into a multiparty government for the first time since 1994, with many still uneasily grateful for a prolonged respite from load shedding, the City of Johannesburg recently announced that it would be implementing load reduction to protect...
Mastering SARS auto-assessments for tax season
With the South African Revenue Service (SARS) having announced the parameters of the auto-assessment for this year, there has been a flood of headlines with substantially the same message: this process offers numerous benefits, but it also requires due diligence from...
Keys to chief AI officer success
It is no surprise that businesses and governments around the world are racing to keep pace on AI as it quickly becomes table-stakes technology. Organisations are strategising how they can accelerate and coordinate their adoption of the latest and greatest technology....
Accelerating transformation to keep up with next-generation supply chain
The global supply chain is experiencing a myriad of disruptions including geopolitical tensions, price increase of raw materials, natural disasters, shortage of key components, increased backlogs, and the rapid technological developments such as the explosive rise of...
International acclaim for SA healthcare system
The electronic medical records system CareOn, pioneered in South Africa by Netcare, has won the Digital Innovation Award at the seventh annual International Quality Awards held in London. The awards, spanning eight categories, highlight the achievements of exceptional...
Cyberattacks on third parties raise risks for financial services
Over the past few years, there has been an exponential surge of cyberattacks globally. New technologies, a proliferation of threat actors, greater sophistication and innovation skills invested in the cyber-underworld are all converging with the radical expansion of...
Phish, smish and pay: The high cost of security failure
Organisations want solutions that mitigate the growing security threat and elevate their security posture. They need a layered and intelligent approach to security capable of withstanding the threats. And there are a significant number of threats. In 2023, more than...
Inq enables Mimecase peering
Inq is providing Mimecast with the services needed to peer at NAPAfrica in Teraco Isando, enabling reliable routing and the free exchange of traffic with Africa's largest Internet exchange community. Inq connects more than 1 200 of the continent's largest corporations...
J2 Software is first global accredited Mimecast partner
Cybersecurity firm J2 Software has been awarded the Mimecast EMEA Customer Excellence of the Year Award - and is the first Mimecast Professional Services Authorised Partner worldwide. This recognition follows its previous accolade as South Africa's MSP Partner of the...
The art of communicating with employees during a crisis
During times of crisis, it is crucial for organisations to focus on engaging and communicating effectively with their employees. This becomes even more important with the increased tensions and protests surrounding South Africa's elections. Organisations facing...
IT Support Technician
Job Purpose SummaryThe IT Support Technician will be responsible for troubleshooting and resolving all IT issues - whether hardware or software-related - and providing feedback within the agreed upon times to the IT Manager, as well as both internal and external...
IT Support Technician – Gauteng Centurion
Job Purpose SummaryThe IT Support Technician will be responsible for troubleshooting and resolving all IT issues - whether hardware or software-related - and providing feedback within the agreed upon times to the IT Manager, as well as both internal and external...
Scrum Master
My client based in Bellville is currently looking for a Scrum Master to join their team on a permanent basis. IT / FINANCE Qualifications & Experience Grade 12 or equivalent.Relevant IT qualification (Degree or Diploma) advantageous.Relevant Agile certifications...
Scrum Master – Western Cape Bellville
My client based in Bellville is currently looking for a Scrum Master to join their team on a permanent basis. IT / FINANCE Qualifications & Experience Grade 12 or equivalent.Relevant IT qualification (Degree or Diploma) advantageous.Relevant Agile certifications...
Head: Information Technology Infrastructure
MAIN PURPOSE OF THE JOBTo oversee, integrate, and optimise the Bank's IT infrastructure, support, and service delivery functions. This includes ensuring stable and secure infrastructure systems, reliable first- and second-line support, efficient IT service management,...
Head: Information Technology Infrastructure – Gauteng Centurion
MAIN PURPOSE OF THE JOBTo oversee, integrate, and optimise the Bank's IT infrastructure, support, and service delivery functions. This includes ensuring stable and secure infrastructure systems, reliable first- and second-line support, efficient IT service management,...
Senior Project Manager
My client based in Cape Town is currently looking for a Senior Project Manager to join their team on a contract basis. IT / FINANCE Qualifications & Experience Degree or Diploma in Information Technology or related fieldProject Management Professional (PMP) or...
Senior Project Manager – Western Cape Bellville
My client based in Cape Town is currently looking for a Senior Project Manager to join their team on a contract basis. IT / FINANCE Qualifications & Experience Degree or Diploma in Information Technology or related fieldProject Management Professional (PMP) or...
Head: Information Technology Infrastructure
A well-established business is seeking to appoint a Head: Information Technology InfrastructureThe role manages vendor relationships, asset and access management, and ensures that IT support services meet agreed business service levels while driving customer...
Head: Information Technology Infrastructure
MAIN PURPOSE OF THE JOBTo oversee, integrate, and optimise the Bank's IT infrastructure, support, and service delivery functions. This includes ensuring stable and secure infrastructure systems, reliable first- and second-line support, efficient IT service management,...
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