Working from home hasn’t made the office redundant
After more than a year in which millions of office workers around the globe were forced to work from home for months and did so (mostly) successfully, businesses are faced with the question of whether 2021 heralds the end of the physical office. Downscaling or even...
SA shows a strong appetite for remote work
One of the major legacies of the pandemic is an expectation by workers that they will be allowed to work remotely more often. This is according to a new study Decoding Global Ways of Working by Boston Consulting Group (BCG) and The Network, including local partner...
Customer service key in competitive market
Genesys, Cisco and Avaya, closely followed by Interactive Intelligence, have been named as market leaders in IDC’s 2015 MarketScape study of the worldwide contact centre infrastructure and software (CCIS) market. The CCIS market includes voice and digital media...
Manufacturers must do integrated planning
By 2018, 75% of manufacturers will be co-ordinating enterprise-wide planning activities under the umbrella of rapid integrated business planning (rIBP), according to IDC Manufacturing Insights. A new study, IDC PlanScape: Implementing a Rapid Integrated Business...
Consumers turn to used cars
The latest Vehicle Price Index (VPI) report released by TransUnion shows the effect of continued economic pressure on the pockets of consumers. Used car price inflation showed an increase of 2,41% in Q2 2015, up from 0,58% on a year-on-year basis, while new car price...
WLAN growth slow but market is dynamic
The overall enterprise and consumer wireless local area network (WLAN) market in Europe, the Middle East and Africa (EMEA) decreased 12,6% in value and 20,3% in volume quarter on quarter in Q1 2015. Year on year it grew in value by 2,9%, with almost no change in...
Gauteng close to Uber resolution
An interim framework agreement between Uber and the Gauteng Provincial Metered Taxi Council (GPMTC) aims to ease tensions between the parties. Gauteng MEC for Roads and Transport, Ismail Vadi, who facilitated talks between the organisations, says they were constructive and led to an understanding of the different kinds of services being provided by metered taxis and Uber partner-drivers.
Telkom challenges Neotel-Vodacom decision
Telkom has filed an application at the North Gauteng High Court to set aside Icasa’s (Independent Communications Authority of South Africa’s) decision of 2 July that has given the regulatory go-ahead for the transfer of Neotel licenses to Vodacom. Telkom has approached the court on a semi-urgent basis for an interim order to suspend the implementation of the Icasa decision, pending the resolution of the final review, as it is believes that the regulator has not adequately considered certain considerations when granting regulatory approval for the transaction.
Online gambling comes under the spotlight
The regulation and combating of online gambling remains a challenge for South Africa with a number of illegal sites operating in the country without clear enforcement and control. This is the word from MacDonald Netshitenzhe, chief director: policy and legislation at...
Microsoft adds FieldOne to Dynamics CRM
Microsoft is to acquire FieldOne Systems, a provider of field service management solutions that allow organisations to better manage and deliver service to their customers in the field. Bob Stutz, corporate vice-president of Microsoft Dynamics CRM, explains the...
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