Self-service and live chat to be top customer service technologies by 2027
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years, says Gartner. A survey of 265 customer service & support...
FNB warns about new fraud
FNB has warned the public about a fraud that involves criminals selling FNB Business Accounts to individuals who reside outside the borders of South Africa, particularly in Zimbabwe and Mozambique. The fraud sees criminals falsely presenting themselves as FNB...
Convenience, technology high on passenger wish list
The International Air Transport Association (IATA) released the results of its 2024 Global Passenger Survey, revealing that travelers continue to prioritise convenience and speed. For a smoother travel experience, they are eager to use biometric identification and...
Telkom, NRF launch tech research funding initiative
Telkom and the National Research Foundation (NRF) have launched the Future Technologies (FutureTech) programme, a new initiative to co-fund technology research grants and the studies of postgraduate students and postdoctoral Fellows, to help drive innovation. The...
South Africans keen on switching to EVs, hybrid cars
More than 40% of South Africans are considering purchasing an electrified vehicle in the next five years, according to a recent survey by Ford, with most preferring hybrid technology. As part of its multi-market research, Ford spoke with South African car owners and...
AI could save $3trn flowing into the shadow economy
Global economies can save $3,13-trillion by using AI to detect and prevent money laundering and terrorist financing, according to the inaugural Napier AI/AML Index. The Napier AI/AML Index, published in partnership with leading research group GlobalData, provides the...
Digital fraud has hit most South African users
In the first half of 2024, 4,9% of all attempted digital transactions where the consumer was located in South Africa were identified as suspected digital fraud, according to TransUnion analysis, which also determined telecommunications, financial services, and...
Poor security awareness drives risk up
Fortinet has released its annual 2024 Security Awareness and Training Global Research Report which highlights the crucial role a cyber-aware workforce plays in managing and mitigating organisational risk. “As threat actors harness new technologies like AI to augment...
Southern Africa a hotspot for cyberthreats
There has been a continued increase in distributed denial of service (DDoS) attacks across southern Africa, marking the region as a growing hotspot for cyberthreats, according to Netscout’s DDoS Threat Intelligence Report for the first half of the year. This trend is...
New cyber campaign targets PC users
A new wave of the malicious campaign that is spread through web ads and aimed at Windows PC users was discovered by Kaspersky. While browsing the web, users may unknowingly click on an ad that invisibly covers the entire screen, redirecting them to a fake CAPTCHA...
More News Today
MTN invests R350m in Limpopo, Mpumalanga, North West
MTN is making significant headway in ensuring more people in SA benefit from the modern, connected world. The planned network investment in the in Limpopo, Mpumalanga, and North West areas, for the 2021 financial year of R350-million, is aimed at modernising,...
Convergence Partners’ fund aims for digital inclusion in Africa
Convergence Partners, a private equity investor focused on the technology sector across sub-Saharan Africa, has announced the successful first close of its third fund, the Convergence Partners Digital Infrastructure Fund (CPDIF) at $120-million. The fund is targeting...
IFS acquires Customerville
IFS has acquired design-driven feedback technology provider Customerville, a feedback platform that elevates feedback and listening across the entire customer journey, blending technology, design, and behavioral science to emulate how people naturally share and...
Salesforce completes acquisition of Slack
Salesforce has completed its acquisition of Slack Technologies. "We couldn't be more excited to have Slack as part of the Salesforce family, combining the #1 CRM and the trailblazing digital platform for the work anywhere world," says Marc Benioff, chair and CEO of...
Minopex and 4Sight join forces
4Sight Holdings and Minopex, a wholly owned subsidiary of DRA Global, have signed a joint memorandum of understanding (MoU), to develop a distinctive service and solution offering for the mining and minerals industry. Minopex services customers operating in the base...
The critical role of data in building trust in SA’s vaccination efforts
As the country hardest-hit by the coronavirus on the continent, South Africa has been regrettably slow with its vaccine rollout, writes Mervyn George, executive advisor: strategic engagements at SAP Africa. A first phase, which focused on healthcare workers, concluded...
Mitigating the risk of migrating data
Data migration is part and parcel of any IT deployment. Whether businesses are upgrading infrastructure, implementing a new application or making the move to the cloud, data frequently needs to be moved from one place to another. By Amit Singh, solution architect at...
Digicloud named Google Cloud Expansion Partner of the Year
Digicloud Africa, a Google Cloud reseller enablement partner in Africa, has been named the 2020 Google Cloud Expansion Partner of the Year - Europe, Middle East, and Africa. The annual award recognises one partner in the region that has shown outstanding success in...
Smart technology transforms access to energy
Changing the face of energy consumption and innovation demands big and bold ideas. It asks that organisations, sectors, and service providers invest in solutions that change how energy is consumed, created, and managed. The mining sector has been meeting these big and...
How to figure out the complexities of ETI
Introduced by government in 2013, the Employment Tax Incentive (ETI) scheme is designed to encourage employers to hire young work seekers by sharing costs. Even though it was only intended to run for three years, such was its success and the continued need to support...
Back-end Software Developer (SQL, ASP) (CH1142) (FULLY REMOTE) – Western Cape Stellenbosch
Our client is a forward-thinking technology company committed to transforming how small and mid-sized businesses manage their finances and operations. They develop intelligent, automated systems that streamline accounting, payroll, compliance, and payment workflows —...
BI Consultant
Our client is seeking a Junior to Intermediate BI Analyst with hands-on experience across the Microsoft BI suite, including MS SQL, SSIS, SSRS, and Power BI, coupled with strong business analysis skills. This is a 3-6 month contract ideal for someone who thrives in a...
BI Consultant – Gauteng Johannesburg Region
Our client is seeking a Junior to Intermediate BI Analyst with hands-on experience across the Microsoft BI suite, including MS SQL, SSIS, SSRS, and Power BI, coupled with strong business analysis skills. This is a 3-6 month contract ideal for someone who thrives in a...
Digital Strategist
Hire Resolve's client is seeking a Digital Strategist who will be instrumental in shaping and executing their digital marketing roadmap. You will be responsible for orchestrating comprehensive campaigns, optimizing their e-commerce performance, and refining our...
Senior Back-End Developer at Sabenza IT & Recruitment
We're looking for a Senior Back-End Developer who thrives in building production-grade, cloud-native applications. You will play a crucial role in the design, development, deployment, and operation of scalable systems, with a strong focus on cloud technologies and...
Junior Full-Stack Developer at Find the Gap
Are you passionate about building scalable web applications and working across both frontend and backend technologies? Join our team and make an impact in a dynamic, fast-paced environment! Position: Junior Full-Stack DeveloperSalary: R20k - R50k (based on...
Senior Qlik Sense Cloud Developer (Remote)
ENVIRONMENT:Our client is seeking a Senior Qlik Sense Cloud Developer to join their dynamic consulting team and deliver impactful insights for a high-growth SaaS company in the U.S. In this hands-on role, you will work closely with the CEO and technical lead to build...
Digital Strategist – Gauteng Pretoria
Hire Resolve's client is seeking a Digital Strategist who will be instrumental in shaping and executing their digital marketing roadmap. You will be responsible for orchestrating comprehensive campaigns, optimizing their e-commerce performance, and refining our...
Senior Back-End Developer at Sabenza IT & Recruitment – Gauteng Pretoria
We're looking for a Senior Back-End Developer who thrives in building production-grade, cloud-native applications. You will play a crucial role in the design, development, deployment, and operation of scalable systems, with a strong focus on cloud technologies and...
Junior Full-Stack Developer at Find the Gap – Western Cape Kleinbron Estate
Are you passionate about building scalable web applications and working across both frontend and backend technologies? Join our team and make an impact in a dynamic, fast-paced environment! Position: Junior Full-Stack DeveloperSalary: R20k - R50k (based on...
View more career listings on our Careers Section