Third-party platforms the ‘new front door for customer service’
More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT - with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers conducted in...
Amazon’s 1,5-million workforce dwarves its rivals
In the world of tech titans, revenue and profit are measured in hundreds of billions of dollars - and their workforce comes in tens of thousands of people. And while Apple remains the top earner in this elite group - raking in nearly $3 000 per second (meaning it...
Employees run high burnout risk
A worryingly high number of employees are at a high risk of burnout. And, without a plan to improve employee health and wellbeing, or assistance from AI and other technologies, organisational burnout risk spreads from managers to employees - a potential domino effect...
Government promises investments in infrastructure, digital skills
President Cyril Ramaphosa has committed the Seventh Administration to pursuing massive infrastructure investments, and furthering the country's digital skills. Speaking last night at the Opening of Parliament, the president said significant infrastructure projects are...
NASA cancels Viper project
Following a comprehensive internal review, NASA has announced its intention to discontinue development of its Viper (Volatiles Investigating Polar Exploration Rover) project. The agency cites stated cost increases, delays to the launch date, and the risks of future...
Cloud adoption drive AI data management growth
The global artificial intelligence (AI) data management market size is expected to reach $104,32-billion by 2030, registering a CAGR of 22,7% from 2024 to 2030, according to a new report by Grand View Research. The increasing adoption of cloud computing services is a...
Mistral AI, Nvidia debut new enterprise AI model
Mistral AI and Nvidia have released a new language model, Mistral NeMo 12B, that developers can easily customise and deploy for enterprise applications supporting chatbots, multilingual tasks, coding and summarisation. By combining Mistral AI's expertise in training...
IBM makes Mistral Large model available on watsonx
IBM has announced the availability of Mistral Large on watsonx.ai, as part of our commitment to make high quality, performant foundation models widely accessible to enterprises - and deployable on their own terms. By Armand Ruiz, vice-president: watsonx.ai &...
Half of all satellites belong to Musk’s Starlink
Elon Musk's Starlink is operating total of 6 111 active satellites, accounting for about 50% of all global satellites in space. According to Stocklytics.com, these Starlink satellites primarily consist of LEO satellites, operating at exceptionally low altitudes...
Samsung interns graduate from Tshimologong
Samsung has graduated of the 4th cohort from its Advance Industry Experience programme, in partnership with Tshimologong Digital Precinct. In response to the challenges faced by information and communication technology (ICT) graduates in securing jobs within the...
More News Today
GirlCode to host Inaugural Virtual Hackathon
The seventh instalment of the GirlCode Annual Hackathon, dubbed "Hack from Home" will be a virtual hackathon to overcome the Covid-19 challenges. The event will be held in August to coincide with the Women's Month celebration. The objective being to entrench and...
Not all hand sanitisers are equal …
Right now each time you walk in or out of a shop, office or building, you're supposed to use whatever hand sanitiser they're offering - unless you bring your own. By Burt Rodrigues CEO of Biodx And to be safe at home you've probably been buying various products off...
The right maturity assessment can help your PMO add strategic value
An organisation's project management office (PMO) should play a vital role in delivering on the business' strategy By Dalene Grobler, PPM executive consultant at Project Portfolio Office However, gaining an understanding of this action plan - and the company's...
Plumber training goes digital
SqwidNet has partnered with the Institute of Plumbing South Africa to transform plumber training in the industry. The Digital Plumber Training Program provides 4IR skills to future proof the business of plumbers and drive water-saving behaviour across the country. The...
Covid-19 and its impact on supply and value chains
Supply and value chains, especially those in the healthcare sector, were some of the most immediately affected business areas as the coronavirus pandemic spread throughout the globe. In the second webinar in its Taxing Times series, specialist African transfer pricing...
A phased approach to advanced analytics
Artificial intelligence (AI), machine learning (ML), and advanced analytics have become hot buzzwords in the business world. But for many business analysts and business owners they are nothing more than that - just words. By Leandra Webb-Ray, data scientist at...
Mama Money expands globally with Western Union
A rapidly growing local money transfer company Mama Money has joined forces with Western Union, enabling Mama Money customers to send money to their loved ones around the world via Western Union's Global Network. Mathieu Coquillon, co-founder of Mama Money, says:...
Deliver HR and payroll solutions in any conditions
Pandemic fatigue has become a very real phenomenon. From the organisation to the employee, everyone is tired of talking about the virus and managing the new ways of living and working that it demands. But that doesn't change the fact that organisations still have to...
Managing laboratory information during the pandemic
When the Centre for Proteomic & Genomic Research (CPGR) realised that there was an emergent testing shortfall for Covid-19 in March this year, the organisation sought to create a solution that would be suitable for rapid production and rollout in South Africa....
Risks and opportunities in the fintech world
Technological innovation in financial services is essential to staying in the game. But so is a considered approach to managing risk, writes Kevin Moodley and Christopher O'Flaherty from BDO South Africa. Fintech, regtech, wealthtech, proptech - it feels like every...
Data Scientist – Gauteng Johannesburg Region
SAP SAC Consultant (SAC Planning & SAC Analytics and Reporting)Technical Skills: Proficiency in SAP Analy cs Cloud (SAC) Planning and Analytics modules.Hands-on experience with SAC data modeling, scripting (Advanced Formula), and planning functions.Expertise in...
Junior Support Engineer
Junior Support Engineer Cape Town, Western Cape (Hybrid) Joining Our Team as a Junior Support Engineer Are you passionate about technology and thrive on solving complex software problems? We are seeking a dedicated and enthusiastic Junior Support Engineer to join our...
Senior Full Stack Developer (React, Node.js, PostgreSQL)
ENVIRONMENT:THE coding expertise of a Senior Full Stack Developer by a dynamic Finance Platform where you will take the lead in building and scaling its Procurement Marketplace. You will focus on both Backend and Frontend systems that support critical workflows for...
Business Analyst
?? We're Hiring: Business Analyst | Elandsfontein (Germiston)?? Location: Elandsfontein?? Reporting To: Head of Architecture and DevelopmentWe are seeking a talented Business Analyst to join our team in the Information Technology sector. As a Business Analyst, you...
Junior Support Engineer – Western Cape Cape Town CBD
Junior Support Engineer Cape Town, Western Cape (Hybrid) Joining Our Team as a Junior Support Engineer Are you passionate about technology and thrive on solving complex software problems? We are seeking a dedicated and enthusiastic Junior Support Engineer to join our...
Senior Full Stack Developer (React, Node.js, PostgreSQL) – Western Cape Western Cape
ENVIRONMENT:THE coding expertise of a Senior Full Stack Developer by a dynamic Finance Platform where you will take the lead in building and scaling its Procurement Marketplace. You will focus on both Backend and Frontend systems that support critical workflows for...
Business Analyst – Gauteng Turffontein
?? We're Hiring: Business Analyst | Elandsfontein (Germiston)?? Location: Elandsfontein?? Reporting To: Head of Architecture and DevelopmentWe are seeking a talented Business Analyst to join our team in the Information Technology sector. As a Business Analyst, you...
PMO Data and Reporting Analyst
Our Client is looking for a data-driven, insight-focused and impact-driven Portfolio Data and Reporting Analyst.The PMO Portfolio Data and Reporting Analyst is responsible for the development, management, and delivery of accurate and actionable project and portfolio...
Business Analyst IT
Customer Solution Consultant Location: Cape Town On-Site and willing to travel to customers. Our Client is a leading integration and automation platform (iPaaS) helping organizations streamline operations, improve data visibility, and scale digital transformation....
Integration Analyst
Customer Solution Consultant Location: Cape Town On-Site and willing to travel to customers. Our Client is a leading integration and automation platform (iPaaS) helping organizations streamline operations, improve data visibility, and scale digital transformation....
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