Third-party platforms the ‘new front door for customer service’
More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT - with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers conducted in...
Amazon’s 1,5-million workforce dwarves its rivals
In the world of tech titans, revenue and profit are measured in hundreds of billions of dollars - and their workforce comes in tens of thousands of people. And while Apple remains the top earner in this elite group - raking in nearly $3 000 per second (meaning it...
Planetary defense will be on hand for 2029 asteroid near-miss
30 years ago, on 16 July 1994, astronomers watched in awe as the first of many pieces of the Shoemaker-Levy 9 comet slammed into Jupiter with incredible force. The event sparked intense interest in the field of planetary defence as people asked: "Could we do anything...
Multiple scams target Olympics fans
The first in-person Summer Olympics since the lifting of pandemic restrictions is set to begin on 26 July 2024, attracting millions of sports enthusiasts - and cyberthreats. Kaspersky experts have noted a surge in scamming activity surrounding the event, with...
Coastal ‘zoom towns’ lead business growth
Over the past two decades, South Africa's coastal towns have experienced massive development and growth - with over 33% of our population now residing within a 10km radius of our 3 000km shoreline. Where, traditionally, it would have been an older demographic moving...
Robust growth forecast for robot operating systems
The global robot operating system market is expected to reach $1,214-billion by 2030 - growing at a CAGR of 13,9% from 2024 to 2030 - according to a new report by Grand View Research. The robot operating system (ROS) is a comprehensive collection of tools and...
Every third mobile POS payment in 2028 will be made in China
Although mobile POS payments have become widely adopted among tech-savvy consumers worldwide, no country comes even close to China - the world's largest mobile payments market. In 2024, almost 570-million Chinese will use mobile wallets for POS payments - twice the...
Open Society Foundations commit $400m for Global South
The Open Society Foundations will commit $400-million over eight years to support the development of green industrial policies that contribute to economic growth in the Global South, significantly scaling up its support of economic development. The new Economic and...
EV charging points on growth trajectory
Berg Insight has just released new findings about the market for electric vehicle charging infrastructure in Europe and North America, with the number of connected EV charging points in the regions reaching an estimated 7,4-million units in 2023. Europe represents the...
Disparity in cyber protection between HQ, SA branches flagged
According to the latest Kaspersky study, 46% of geo-distributed businesses surveyed in South Africa identified a disparity between the levels of cyber protection across all sites - 30% of these companies admitted this problem, but didn't think it was critical; the...
More News Today
Contact tracing and the data privacy challenge
Recent years have seen a marked shift in the way technology interacts with our data privacy. By Shuman Ghosemajumder, global head of artificial intelligence at F5 Networks As people live and work in an increasingly digital world, they are also becoming more aware of...
Independent games to publish under EA Originals label
Electronic Arts has revealed three new EA Originals games, and confirmed a new partnership with Final Strike Games. Hazelight Studios' It Takes Two, Zoink's Lost in Random and Final Strike Games' Rocket Arena will be published under the EA Originals Label. EA also...
Fujitsu adds Primergy RX4770 M6 server
Fujitsu has introduced an IT infrastructure that accelerates data-driven business transformation by enabling enterprises to rely on data, the heart of digital business. As a core component of on-premises data centers, the next-generation quad-socket Primergy RX4770 M6...
Sage to launch CakeHR in SA
Sage has announced that CakeHR by Sage is now available in South Africa. This native cloud solution simplifies and automates HR tasks for small and growing businesses. CakeHR is an intuitive solution that drives productivity and transparency, including automation of...
Insurance brokers turn to technology
The Covid-19 lockdown has been a catalyst for brokers to accelerate their use of cloud-based technology platforms to manage client relationships remotely. Unlike ecommerce, which is very much in the public domain, Insurtech platforms have surged in relevance and...
The power of supply chains and the circular economy
With the Covid-19 crisis having highlighted the interdependence and fragility of global supply chains, the circular economy offers a far-reaching solution to improving supply chain resilience. Supply chain integration is also critical for the success of any...
Preparing for the new world of online retail
South Africa's small but aspirational e-commerce sector has been ushered into sharp focus as a result of the entirely unexpected shock of Covid-19 and the resulting national lockdown. By Gareth Hawkey, group CEO of redPanda Software As consumers have turned to online...
Scale Computing, Mustek partner on HCI, edge computing
Edge computing, virtualisation and hyperconverged solutions vendor Scale Computing has announced a strategic partnership with Mustek. The agreement will enable Mustek to provide Scale Computing's hyperconverged infrastructure (HCI) series, including the HC3, to...
NU achieves B-BBEE Level 2 rating
Networks Unlimited Africa has been certified as a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor. CEO Anton Jacobsz comments: "This rating is a matter of great pride for us, because it is not merely a certificate, but a recognition of the...
Westcon-Comstor retains Level 1 B-BBEE rating
Westcon-Comstor Sub-Saharan Africa has once again achieved a Level 1 B-BBEE (Broad-Based Black Economic Empowerment) rating. The company is more than 51% black-owned, including an over 35% black woman ownership, which is key to it exceeding all requirements to retain...
Data Scientist – Gauteng Johannesburg Region
SAP SAC Consultant (SAC Planning & SAC Analytics and Reporting)Technical Skills: Proficiency in SAP Analy cs Cloud (SAC) Planning and Analytics modules.Hands-on experience with SAC data modeling, scripting (Advanced Formula), and planning functions.Expertise in...
Junior Support Engineer
Junior Support Engineer Cape Town, Western Cape (Hybrid) Joining Our Team as a Junior Support Engineer Are you passionate about technology and thrive on solving complex software problems? We are seeking a dedicated and enthusiastic Junior Support Engineer to join our...
Senior Full Stack Developer (React, Node.js, PostgreSQL)
ENVIRONMENT:THE coding expertise of a Senior Full Stack Developer by a dynamic Finance Platform where you will take the lead in building and scaling its Procurement Marketplace. You will focus on both Backend and Frontend systems that support critical workflows for...
Business Analyst
?? We're Hiring: Business Analyst | Elandsfontein (Germiston)?? Location: Elandsfontein?? Reporting To: Head of Architecture and DevelopmentWe are seeking a talented Business Analyst to join our team in the Information Technology sector. As a Business Analyst, you...
Junior Support Engineer – Western Cape Cape Town CBD
Junior Support Engineer Cape Town, Western Cape (Hybrid) Joining Our Team as a Junior Support Engineer Are you passionate about technology and thrive on solving complex software problems? We are seeking a dedicated and enthusiastic Junior Support Engineer to join our...
Senior Full Stack Developer (React, Node.js, PostgreSQL) – Western Cape Western Cape
ENVIRONMENT:THE coding expertise of a Senior Full Stack Developer by a dynamic Finance Platform where you will take the lead in building and scaling its Procurement Marketplace. You will focus on both Backend and Frontend systems that support critical workflows for...
Business Analyst – Gauteng Turffontein
?? We're Hiring: Business Analyst | Elandsfontein (Germiston)?? Location: Elandsfontein?? Reporting To: Head of Architecture and DevelopmentWe are seeking a talented Business Analyst to join our team in the Information Technology sector. As a Business Analyst, you...
PMO Data and Reporting Analyst
Our Client is looking for a data-driven, insight-focused and impact-driven Portfolio Data and Reporting Analyst.The PMO Portfolio Data and Reporting Analyst is responsible for the development, management, and delivery of accurate and actionable project and portfolio...
Business Analyst IT
Customer Solution Consultant Location: Cape Town On-Site and willing to travel to customers. Our Client is a leading integration and automation platform (iPaaS) helping organizations streamline operations, improve data visibility, and scale digital transformation....
Integration Analyst
Customer Solution Consultant Location: Cape Town On-Site and willing to travel to customers. Our Client is a leading integration and automation platform (iPaaS) helping organizations streamline operations, improve data visibility, and scale digital transformation....
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