New CX tech often doesn’t give desired results
Customer service leaders who are effective at vendor and product evaluation activities saw only a 50% increase in the likelihood that they’d achieve their technology goals , according to a survey by Gartner. By contrast, leaders who are effective at organisational...
Europe sets up deep-space optical communication link
The European Space Agency (ESA) has marked a historic milestone by establishing the first time ever optical communication link with a European Ground Segment with a spacecraft in deep space. The link was made with the transmitting and receiving optical ground stations...
Confidence in AI rises with use, but so does anxiety
Kathy Gibson reports - Artificial intelligence (AI) and generative AI (GenAI) are constantly evolving, and starting to have real impact in the workplace. But employees are not yet sure how they feel about AI, according to a new report from Boston Consulting Group...
SA consumers continue to show resilience
According to TransUnion's Q1 2024 South Africa Industry Insights Report, consumers' credit appetite continued to grow despite the sustained high interest rate environment as consumer confidence improved slightly during this quarter - along with lower inflation metrics...
Hybrid multicloud adoption in financial services
While the current adoption of hybrid multicloud deployments remains consistent year-over-year in the financial services sector, respondents expect a significant 3x increase in adoption in the next three years, making it the leading IT model in the sector. This is the...
5G drives changes in service providers’ FWA strategies
Fixed Wireless Access (FWA) continues to grow in strength as a 5G use case for communications service providers (CSPs) globally with a sharp increase over the past year in the number of CSPs offering the service. This is among the findings from the June 2024 Ericsson...
Steady growth forecast for quantum computing
The global quantum computing market is anticipated to reach $4,24-billion by 2030, with a CAGR of 20,1% from 2024 to 2030, according to a new report by Grand View Research. Quantum computing is an emerging field with the potential to revolutionise various industries...
Pasqal achieves quantum computing milestone
neutral-atom quantum computing vendor Pasqal has announced a significant technological milestone: the successful loading of over 1 000 atoms in a single shot within their quantum computing setup. This breakthrough marks a crucial step in Pasqal's progress towards...
European Commission takes Microsoft to task
The European Commission has informed Microsoft of its preliminary view that Microsoft has breached EU antitrust rules by tying its communication and collaboration product Teams to its popular productivity applications included in its suites for businesses Office 365...
US resellers eating telcos’ lunch in the enterprise space
An analysis of the US reseller market illustrates that enterprise telecoms service providers worldwide need to embrace smarter customer segmentation, says GlobalData, adding that about 1 800 significant resellers in the US account for as much as 20% of the enterprise...
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HPE opens up digital learning platfor
Hewlett Packard Enterprise (HPE) is opening its learning-as-a-service platform to all, providing 30 days free access to anyone that registers before the end of May 2020. Offering about 5 000 hours of training across numerous modules, the HPE Digital Learner Platform...
Work from home video conferencing demands increased cybersecurity
Cyber security concerns have increased as employees move to work from home, with video conferencing becoming a key new area of concern. This is according to Bryan Baxter, corporate IT business development manager and IITPSA KZN chapter committee member, who was...
Covid-19 relief options for businesses
Most South African small and medium businesses are struggling to operate and pay their employees during the national lockdown imposed by government to slow the spread of Covid-19. Rob Cooper, chairman of the Payroll Authors Group of South Africa, and host of the Sage...
Covid-compliant workplaces a new priority
As more South Africans return to work in May, workplaces re-designed to combat Covid-19 infection, while simultaneously reassuring workers, are the new priority. Fortunately, South African innovation is rising to the challenge of reimaging shared workspaces in the...
China Telecom Global, Angola Cables expand connectivity
China Telecom Global (CGT) has selected multinational ICT operator Angola Cables as its preferred carrier to bolster their long-haul links between Asia, Africa and Latam. Through joint co-operation, the two companies will launch an express transmission route to...
A technology perspective on the possible health risks of 5G
The recent deployment of 5G mobile networks has created much debate on the possible health risks due to higher signal radiation. By Dr Dawie de Wet, CEO of Q-KON So widespread is this debate that even we, as a satellite service provider, have received concerns about...
Music fans turn to virtual experiences
Self-isolation and social-distancing laws have given rise to new trends in the music industry. In a bid to flatten the curve, fans across the world have substituted live music concerts for virtual alternatives, relying heavily on technology's ability to recreate these...
Comstor’s Inspire Africa empowers partners
Comstor Africa has launched its Inspire Africa programme. The channel-centric programme is designed to empower partners and end-users by providing access to an extensive range of digitally relevant vendor solutions, self-help tools, as well as a host of training and...
Cisco offers free Cisco-certified instructor training
Cisco Networking Academy will provide free remote instructor training for education personnel until 15th June 2020. A record of more than 1 300 registrations have been made for the remote instructor training which will enable instructors to expand their reach as...
The dilemma of smart things
The constant release of new features can erode customer trust, writes David Christie, intelligent engineering services lead for Accenture in Africa. Businesses must release new, exciting digital experiences and products at higher velocities than ever before to remain...
IT Administrator – Gauteng Midrand
Keeping Systems Running, Secure Efficient.We are looking for a detail-oriented IT Administrator dedicated to maintaining and optimizing IT infrastructure. Skilled in troubleshooting, network administration, and system security to ensure seamless operations. Passionate...
Project Manager
Senior Project Manager - Defense IndustryLead cutting-edge projects in the aerospace sector!R 990,000 - R 1,430,000 per annumJoin a leading provider of innovative technology solutions in the defense industry, empowering businesses and individuals through cutting-edge...
Graduate Analyst (Investment)
Hire Resolve's Client are seeking a driven and detail-focused Graduate Analyst to join our dynamic team. This is a unique opportunity to build your expertise and gain hands-on experience in financial analysis, research, and transaction execution within a fast-paced...
Azure Data Engineer
ENVIRONMENT:AN innovative robotics and AI company seeks an Azure Data Engineer to join their team. The Azure Data Engineer is responsible for building and maintaining scalable data pipelines and solutions in Microsoft Azure. You will design, implement, and optimize...
Senior BI Developer
We are seeking a highly skilled Senior BI Developer with expertise in Power BI and Microsoft Dynamics 365 FO / NAV to join our team. The ideal candidate will have strong experience in designing, developing, and maintaining business intelligence solutions, along with a...
E-Commerce Project Manager
We are seeking a proactive and highly organized E-commerce Project Manager to join our US client's team in a fully remote role to lead and optimize the end-to-end process of launching products across multiple e-commerce platforms. In this role, you will take full...
Project Manager – Remote Remote
Senior Project Manager - Defense IndustryLead cutting-edge projects in the aerospace sector!R 990,000 - R 1,430,000 per annumJoin a leading provider of innovative technology solutions in the defense industry, empowering businesses and individuals through cutting-edge...
Graduate Analyst (Investment) – Gauteng Sandton
Hire Resolve's Client are seeking a driven and detail-focused Graduate Analyst to join our dynamic team. This is a unique opportunity to build your expertise and gain hands-on experience in financial analysis, research, and transaction execution within a fast-paced...
Azure Data Engineer – Western Cape Cape Town Region
ENVIRONMENT:AN innovative robotics and AI company seeks an Azure Data Engineer to join their team. The Azure Data Engineer is responsible for building and maintaining scalable data pipelines and solutions in Microsoft Azure. You will design, implement, and optimize...
Senior BI Developer – Gauteng Roodepoort
We are seeking a highly skilled Senior BI Developer with expertise in Power BI and Microsoft Dynamics 365 FO / NAV to join our team. The ideal candidate will have strong experience in designing, developing, and maintaining business intelligence solutions, along with a...
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