Human agents essential amid AI integration challenges
By 2027, 50% of organisations that expected to significantly reduce their customer service workforce will abandon these plans, according to Gartner. This shift comes as many companies struggle to achieve their “agent-less” staffing goals, highlighting the complexities...
Habib Mahakian to lead Dell SA
Following the departure of Doug Woolley last month, Habib Mahakian has been appointed as vice-president and MD of Dell Technologies South Africa, expanding on his current role as vice-president: emerging markets. At a time when AI and digital transformation are...
UCT places among the top universities
The University of Cape Town (UCT) remains the best university in Africa and has been ranked in the top 1.3% of universities in the world by the Center for World University Rankings (CWUR). Released on 13 May, the CWUR placed UCT at 271st position in their 2024 Global...
Google debuts AI search enhancements
The Google I/O 2024 developer conference held earlier this week (14 May 2024) showcased some of Google's announcements for transforming the search experience through AI. The key announcements include: Gemini 1.5 Pro and Gemini 1.5 Flash Google announced the...
Cellphone distractions the biggest culprit in SA road accidents
Cellphone distractions now top the list of risky driving behaviours in South Africa, according to new research revealed by Discovery Insure at the launch of the UN-JCDecaux Global Campaign for Road Safety. Discovery CEO Robert Attwell says that the short-term insurer...
Rakesh Parbhoo takes on Westcon-Comstor EVP role
Westcon-Comstor has announced the promotion of Rakesh Parbhoo to the newly-created role of executive vice-president of its Middle East and Africa (MEA) business. The appointment will see Rakesh drive the continued growth of Westcon-Comstor across the region....
SMEs are optimistic, but need more support
South African small businesses are feeling positive about the future, but need more support to tackle ongoing challenges. This is according to Xero's 2024 State of Small Business Report, which reveals that the top barriers facing small businesses this year are...
$277bn a year needed for Africa to achieve 2030 SDGs
Boasting 60% of the world's best solar resources, Africa's solar power potential presents multiple opportunities for investors seeking long-term, scalable financial prospects. A panel session during this year's Invest in African Energy (IAE) 2024 forum explored...
Digital economy outperforms overall growth across OECD
The information and communication technology (ICT) sector grew by an average of 6,3% between 2013 and 2023 - about three times faster than the total economy across the 27 OECD countries analysed. The first volume of the newly-released OECD Digital Economy Outlook 2024...
Chip industry may not be ‘fit-for-purpose’ by 2030
Next-generation chips represent the next frontier of semiconductor technology incorporating advancements in design, materials, manufacturing process, performance, and packaging - and, as computing tasks become more demanding and data-intensive, next-generation chips...
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Forrester names Vmware as endpoint management leader
Vmware has been positioned as a leader in The Forrester Wave: Unified Endpoint Management, Q4 2019, which evaluated 13 unified endpoint management (UEM) vendors. VMware's intelligence-driven digital workspace platform, VMware Workspace ONE, was top ranked in the...
Kaspersky named strong performer in cloud security
Kaspersky has been named as a Strong Performer in The Forrester Wave: Cloud Workload Security (CWS), Q4 2019. The company's solution, Kaspersky Hybrid Cloud Security, received the status after achieving the highest scores possible in 13 criteria, including hypervisor...
Canon debuts new action hero
Canon Europe has launched the EOS-1D X Mark III sports and wildlife camera aimed at professional photographers. The camera features industry-leading shooting speeds of up to 20fps with AF tracking, along with improved high ISO performance. The EOS-1D X Mark III's AF...
Enter the era of smart building automation
There are various reasons why business leaders choose to establish so-called 'smart' buildings or those that reflect the intelligent combination of technology and automation to facilitate intuitive interaction - but many would consider smart access control/ security...
Schools are an easy target for criminals
With large amounts of cash and very little security, schools are now becoming an easy target for criminals. Numerous schools across the country have already been raided with several serious incidents and even fatalities. Parents are urged act swiftly to ensure the...
Funds available for African off-grid projects
The Facility for Energy Inclusion's Off-Grid Energy Access Fund (FEI OGEF) has reached a final equity close with $59-million in committed equity capital and $36-million debt facilities, to support innovative, off-grid energy access companies. The final close, reached...
New regional director at Facebook
Derya Matraş has been appointed as regional director of Facebook in the Middle East, Africa and Turkey. In this role, Matraş will lead Facebook to serve businesses and communities and to grow the company's economic and social impact across the region. "The...
Insight Partners to acquire Veeam in $5bn deal
Software investor Insight Partners has entered into a definitive agreement to acquire Veeam Software for $5-billion. Under the ownership of Insight Partners, Veeam will become a US company, with a US-based leadership team, while continuing its global expansion from...
Digital tech helps supervise construction of public facilities
Since the start of 2019, more than 15 building sites in Moscow have been equipped with the Personal Smart-Tracker system, which helps to monitor the construction process itself and improve the safety of each worker by determining the number of staff on site and...
Put the store at the centre of customer experience
Aruba, a Hewlett Packard Enterprise company , has announced the next milestone for its SD-Branch solution that enables more secure, streamlined and simplified deployment and management of large distributed retail networks. A critical component of the company's...
Senior. Net Full-stack Software Developer (CH1088CPT)
Our client, a software consulting company, is looking for a talented Senior .Net Full-Stack Developer who is passionate about technology and delighting our clients, to join their dynamic Technical Consulting team.You'll bring your expertise in both backend and...
Senior. Net Full-stack Software Developer (CH1088CPT) – Western Cape Cape Town
Our client, a software consulting company, is looking for a talented Senior .Net Full-Stack Developer who is passionate about technology and delighting our clients, to join their dynamic Technical Consulting team.You'll bring your expertise in both backend and...
Senior Support Engineer (VMware) (CPT)
ENVIRONMENT:PROVIDE virtualisation infrastructure support as your technical expertise as a Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist. You will serve as the VMware Support Specialist while providing proactive analysis of...
Senior Support Engineer (VMware) (CPT) – Western Cape Century City
ENVIRONMENT:PROVIDE virtualisation infrastructure support as your technical expertise as a Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist. You will serve as the VMware Support Specialist while providing proactive analysis of...
Network Engineer (CPT)
ENVIRONMENT:ENSURE the maintenance of customer ICT networks while contributing to high-level support such as strategic planning of network upgrades and performance analyses as the next Network Engineer urgently sought to join the Cape Town division of a dynamic...
Network Engineer (CPT) – Western Cape Cape Town
ENVIRONMENT:ENSURE the maintenance of customer ICT networks while contributing to high-level support such as strategic planning of network upgrades and performance analyses as the next Network Engineer urgently sought to join the Cape Town division of a dynamic...
Junior Support Engineer (Northern Cape)
ENVIRONMENT:ASSIST with 1st Line Support of end user computing while carrying out preventative maintenance as the next Junior Support Engineer sought by a dynamic Internet Service & Network Specialist. Applicants must be willing to live and work in a remote part...
Junior Support Engineer (Northern Cape) – Northern Cape Northern Cape
ENVIRONMENT:ASSIST with 1st Line Support of end user computing while carrying out preventative maintenance as the next Junior Support Engineer sought by a dynamic Internet Service & Network Specialist. Applicants must be willing to live and work in a remote part...
ERP/Database Administrator Systems Specialist
Our client, a well-established and progressive manufacturing company, based in Paarl, seeks to employ a Database Administrator/ERP Systems Specialist, with a solid background in cyber security, ERP system integration, ERP system management and managing service level...
System Administrator / Server Technician
Systems Administrator / Server TechnicianElevate your IT career with cutting-edge technology!R 360,000 - R 528,000 per annumJoin a leading provider of innovative technology solutions dedicated to making a positive impact on society. This is an ideal opportunity to...
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