Human agents essential amid AI integration challenges
By 2027, 50% of organisations that expected to significantly reduce their customer service workforce will abandon these plans, according to Gartner. This shift comes as many companies struggle to achieve their “agent-less” staffing goals, highlighting the complexities...
Habib Mahakian to lead Dell SA
Following the departure of Doug Woolley last month, Habib Mahakian has been appointed as vice-president and MD of Dell Technologies South Africa, expanding on his current role as vice-president: emerging markets. At a time when AI and digital transformation are...
2m customers help FlySafair celebrate its 10th anniversary
FlySafair's annual sale, offering 50 000 tickets with the airline for R10, attracted nearly 2-million people for its 10th anniversary edition celebrating "Flying with Heart". "We are extremely happy with how yesterday's sale went," says Kirby Gordon, chief marketing...
Business leaders are battling to keep up with e-commerce growth
A new report from Accenture reveals that 95% of South African leaders (versus 83% globally) think that e-commerce is growing faster than they can adapt, and are finding it costly to be where customers are. This shared feeling of falling behind affirms how difficult it...
Ransomware victims are engaging with law enforcement
Most (97%) of organisation hit by ransomware over the past year engaged with law enforcement and/or official government bodies for help with the attack. In addition, more than half (59%) of those organisations that did engage with law enforcement found the process...
Cybercriminals now opt for quality over quantity
Cybersecurity specialist Trend Micro says it blocked more than 159-million email threats, around 8-million malicious URLs, and over 22-million malicious mobile apps targeting South African businesses and consumers between January and December 2023. This, as threat...
Ransomware accounts for every third incident
Ahead of International Anti-Ransomware Day (12 May), Kaspersky's latest research reveals a concerning trend in the global cybersecurity landscape, with ransomware attacks accounting for every third cyber incident in 2023. The report sheds light on the escalating...
GenAI proving popular within organisations
Generative artificial intelligence (GenAI) is the number one type of AI solution deployed in organisations, according to a new survey by Gartner. According to the survey conducted in the fourth quarter of 2023, 29% of the 644 respondents from organisations in the US,...
Return to office mandates could push employees to leave
One in three executives presented with a return-to-office (RTO) obligation reported that they will leave their current employer for that reason, according to Gartner. The same survey of more than 3 500 employees from November 2023 revealed that 19% of non-executives...
PayJustNow partners with Merchant Capital
South African Buy Now Pay Later (BNPL) provider PayJustNow has partnered with alternative lender Merchant Capital to expand access to working capital for retailers with a new cash advance offer, PayJustNow Advance. Craig Newborn, CEO of PayJustNow, says: "The retail...
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SearchInform launches security outsourcing service
SearchInform has launched an information security outsourcing service for companies that face the problem of corporate fraud and data leakage. At the same time, organisations do not have the staff or resources for a one-time purchase of equipment and software for...
Dimension Data launches new security business
Dimension Data has launched its new security business, called Dimension Data Security. Dimension Data Security unites all the security offerings previously managed by the other four Dimension Data brands into one business, as well as incorporating the security...
Mimecast challenges Shadow IT
Mimecast has announced the release of added application visibility and control capabilities to its Mimecast Web Security service. Application Visibility and Control will help Mimecast customers overcome the challenge of Shadow IT by uncovering cloud app usage within...
Troye announces new backup version
Managed IT services provider Troye has announced new backup solutions for Microsoft Cloud Platforms. The new Veeam solutions provide Microsoft users with additional data protection, scalability, and enhanced control of their cloud-based data. Veeam recently unveiled...
Direct automated IoT device-to-cloud solution launches
What is believed to be the world's first fully automated, direct IoT 'Device-to-Cloud' solution to simplify the process of onboarding an IoT device into AWS IoT Core securely, was announced by Eseye. Intelligent Cloud Connect, the new joint solution developed in...
Nutanix named a leader in Gartner Magic Quadrant
Nutanix has been named a Leader by Gartner in the November 2019 Magic Quadrant for Hyperconverged Infrastructure. Nutanix has been recognised in all editions of this Magic Quadrant since Gartner started it. "We continue to be recognised by Gartner as a Leader in...
2020 cybersecurity predictions
With data breaches hitting headlines daily, security professionals are constantly concerned about the next big threat. Whether it's ransomware, phishing or endpoint attacks, there's always something on the horizon waiting for its turn in the spotlight. KnowBe4 has...
Veritas tested and validated for AWS Outposts
Veritas Technologies has the capabilities to support AWS Outposts. AWS Outposts are fully managed and configurable compute and storage racks built with Amazon Web Services (AWS)-designed hardware that allow customers to run compute and storage on-premises, while...
Don’t tell students about 4IR: inspire them
It's amazing how quickly the world around us is changing, writes Dewet Joubert, RS Components. The fourth industrial revolution (4IR) is upon us and how we continue to adapt to this era of rapid technological and societal change is crucial. Why we need to adapt and...
Azure once again positioned in Gartner Magic Quadrant
Azure Storage has retained its position in the Gartner Magic Quadrant for Public Cloud Storage in 2019. For the third year in a row, Gartner has placed Microsoft into the coveted Magic Quadrant for Public Cloud Storage, demonstrating the solution’s lasting value. The...
SAP ABAP Developer – 2318
Fastest and most advanced IT company in SA is looking for a SAP ABAP Developer to join their dynamic teamMy client is looking for a seasoned SAP ABAP DeveloperIf you have the below requirements please submit your cv to [Email Address Removed]Essential...
Roaming IT Consultant – Gauteng Johannesburg
A well-established Travel company is seeking to appoint a Roaming IT ConsultantInfrastructure Maintenance & TroubleshootingConduct on-site and remote troubleshooting of network, server, and hardware infrastructure issues.Ensure minimal downtime by promptly...
IT Learnership Program – Gauteng Fourways
Job Title: IT Learnership ProgramLocation: Fourways, JohannesburgContract type: 12-Month Fixed-Term LearnershipHybrid Are you a young, ambitious individual with a passion for technology, software development, and Robotic Process Automation (RPA)? We are offering an...
IT Support Intern at EnableSA (Pty) Ltd – Eastern Cape Gqebera
Our client has an IT Support Internship available at the Port Elizabeth branch, · Assist in managing help desk calls, scheduling appointments, and handling tickets.· Work closely with the IT support team to ensure timely resolution of user issues.· Provide basic...
Senior Systems Analyst at FIC
To analyse , design and enhance systems, in order to obtain optimal results and agreed project delivery level Undrstsutand and familiarise with the projects business requirements Understand and familiarise yourself with the organisation business processesUnderstand...
Full-Stack Developer (React /Ionic)
ENVIRONMENT:Are you a skilled Fullstack Developer looking to make your mark in a dynamic and thriving industry? Join a team at a well-established German IT services provider, with over 25 years of excellence in delivering top-notch solutions. They are seeking a...
Senior Java Engineer
Looking for a new exciting role? Then this is for you! Looking for a Senior Lead Software Engineer that is going to guide, advise, inform, mentor team members to enable them to perform the tasks required by their roles to the best of their ability. The Senior Lead...
Senior Systems Analyst at FIC – Gauteng Pretoria CBD
To analyse , design and enhance systems, in order to obtain optimal results and agreed project delivery level Undrstsutand and familiarise with the projects business requirements Understand and familiarise yourself with the organisation business processesUnderstand...
Full-Stack Developer (React /Ionic) – Western Cape Cape Town
ENVIRONMENT:Are you a skilled Fullstack Developer looking to make your mark in a dynamic and thriving industry? Join a team at a well-established German IT services provider, with over 25 years of excellence in delivering top-notch solutions. They are seeking a...
Senior Java Engineer – Gauteng Johannesburg Region
Looking for a new exciting role? Then this is for you! Looking for a Senior Lead Software Engineer that is going to guide, advise, inform, mentor team members to enable them to perform the tasks required by their roles to the best of their ability. The Senior Lead...
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