Surge in demand for AI in contact centres
Contact centres are under increasing pressure to improve customer experiences despite having fewer resources and, while 100% are turning to AI and automation for help, many face challenges due to limited in-house expertise. This is one of the key findings of a new...
Non-access to clean cooking poses deadly risks for millions in Africa
African policy makers and international partners meeting at this year’s UN Climate Change Conference - COP29 - have highlighted the urgent crisis posed by lack of access to clean cooking, a challenge impacting 1.2-billion people across Africa and leading to millions...
IT leaders feel increasingly unprotected
Companies are challenged with more complex hybrid IT environments and are raising budgets to fend off cyberattacks as well as keep up as production environments continue to diversify across various clouds. The result is that IT leaders feel they aren't sufficiently...
How to boost security resilience
Most organisations around the world have experienced a cybersecurity incident that impacts business - so building resilience is a key concern for business leaders. A new Cisco cybersecurity study, Security Outcomes Report, Volume 3: Achieving Security Resilience, with...
Microsoft to lay off 10 000 workers
Microsoft is gearing up to lay off about 10 000 employees, equivalent to just shy of 5% of its workforce. According to the company's Securities and Exchange (SEC) filing yesterday, the cutting of about 10 000 employees by the end of the third fiscal quarter of 2023 is...
About $24bn of BTC permanently lost
The value BTC that is lost due to these forgotten passwords and private key loss stands at around $24-billion - or about 1,45-million BTC. This is according to research by BitcoinCasino.com, which adds there is no way to recover these lost funds. So crypto owners must...
Robotised production may be disrupted for weeks by a cyberattack
Robotics are used together with industrial control systems for production, replacing manual labour and improving business efficiency. However, according to recent Kaspersky research, the majority of employees surveyed in manufacturing companies in South Africa (73%)...
Backlog release and DX initiatives keep European server market afloat
Despite concerns about the general economic and geopolitical climate, the European server market continued posting strong growth in the third quarter of 2022 according to the Worldwide Quarterly Server Tracker published by International Data Corporation (IDC). The...
Unchecked cyberattacks a growing threat to the fragile global economy
The Adoption of connected devices during the pandemic led to a dramatic increase in cyberattacks. And, according to a new report launched at the World Economic Forum Annual Meeting 2023, if left unchecked, the cost of cyberattacks will continue to rise, threatening a...
Critical infrastructure blackouts, cyber are top threats in SA
Cyber incidents and business interruption rank as the biggest company concerns for the second year in succession, both garnering 34% of all responses in the Allianz Risk Barometer 2023. However, macroeconomic developments such as inflation, financial market volatility...
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Risk, business continuity management can add value
Too many companies see risk management and business continuity management as compliance issues, something they need to do to keep both shareholders and regulators happy. A much better approach, says ContinuitySA Advisory Manager, Junita van der Colff, is to view risk...
Power outages shake SMEs’ confidence and stability
This year looks set to be another one where South Africans are made to come to terms with load shedding, writes Brandon Bekker, MD of Mimecast South Africa. Amazingly, the looming power cuts have replaced crime to become the number one threat SME businesses fear -...
CSR critical for a positive company culture
In the constantly evolving business environment, corporate social responsibility (CSR) has fast become integral piece of the puzzle for running a successful business or brand. In a world where people want to make a difference more than ever and want their employers,...
Reach new heights with the cloud
Organisations from the public sector to the private sector are undergoing a fundamental shift with the advent of cloud computing. The shift is disrupting the traditional way of working and the old way of thinking, writes Dr Werner Vogels, chief technology officer of...
Cyber-security is an ongoing battle
The 'Nigerian Prince' or '419' email scams we've all seen take advantage of the age-old premise: people can be greedy and gullible. Or to put it more positively - people are intrinsically positive about the motives of others and are not on the lookout for scammers and...
Software AG debuts Apama Community Edition
Software AG has announced the availability of Apama Community Edition, a free version of the Apama Streaming Analytics platform, that enables developers to download the Apama software, build streaming analytics applications and put those applications into production....
Manufacturers seize opportunities for change
There are three strategic approaches that can help manufacturers capitalise on key changes transforming their industry, writes Antony Bourne, IFS industry director: global manufacturing. These strategies offer the potential of increasing revenues and profits, while...
Take action now to prevent water, energy shortages
South Africa's water and energy challenges are well known and range from ageing infrastructure, supply constraints and pollution to the impact of climate change on society and businesses, writes Karl Götte, head of Standard Bank Commercial Banking. The...
MiBlackBox, a witness on call
In distressing situations, it pays to have a witness, but that's far from a sure thing during emergencies or unforeseen events. MiBlackBox is a personal, affordable virtual witness service that allows users to better communicate with loved ones or emergency services...
Top tips for robust disaster recovery in the cloud
Keeping businesses running in the event of either natural or man-made disasters is essential, since any downtime quickly results in reduced productivity, brand damage and resulting revenue loss, writes Allen Mitchell, cloud consultant at Commvault Cloud Solutions...
ERP Specialist
The main purpose of your role as ERP and Systems Administrator is to offer IT related support to all employees. To control and co-ordinate the Information System's technical and support function by monitoring and maintaining the ERP systems in respect of breakdown and...
IT Desktop Support at Ntice Search – KwaZulu-Natal Durban
Job Opportunity: IT Desktop Support TechnicianLocation: Pinetown A position has arisen with a leader in packaging for an IT Desktop Support Technician. This role is crucial in managing IT desktop support tasks and ensuring efficient service delivery. If you are...
Cobol Developer – Gauteng Johannesburg
Leading bank requires the skills of an experienced Cobol developer6 month renewable contractCobol IMS experience essential Desired Skills: Cobol ims Learn more/Apply for this position
2nd Line Systems Engineer – Western Cape Cape Town
ENVIRONMENT:A vibrant IT Support company in Cape Town is in search of an ambitious and proficient 2nd Line Systems Engineer to become a part of its team. The ideal candidate should have demonstrated experience as a 2nd Line Systems Engineer, emphasizing expertise in...
ERP Specialist – Gauteng Houghton Estate
The main purpose of your role as ERP and Systems Administrator is to offer IT related support to all employees. To control and co-ordinate the Information System's technical and support function by monitoring and maintaining the ERP systems in respect of breakdown and...
IT Network Manager
Job DetailsPosition: IT Network ManagerMinimum experience Mid-Senior (5-10 years Experience)Company primary industry: Information Technology and ServicesJob functional area: Information TechnologyMy client offers barista-produced coffee all day, every day, to all...
Data Analyst
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for a Data Analyst to join our financial services client based in Sandton for a 12-months contract role.What you will be doing: Data...
Junior Data Analyst
Hybrid position open for Junior Data Analyst in Century city. Email us if you are interested in joining a company who is passionate about the value of data. Key Requirements Degree preferredMinimum of 2+ years in a Data Analyst positionGood Data Literacy...
Developer (C#/SQL)
ENVIRONMENT:A dynamic provider of Enterprise Software Solutions seeks the coding talents of a deadline-driven Intermediate C# / SQL Developer who enjoys solving complex problems. Your role will entail App design, critical software testing, troubleshooting operating...
Specialist: Systems Developer (Java)
The most eligible candidate must hold an appropriate recognised qualification in Information Technology, Software Development, Computer science or equivalent at NQF Level 6 on the 10 Level NQF or equivalent. A minimum of 3 years' experience in software development is...
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