Customer experience BPO to near 12% growth
The global customer experience (CX) business process outsourcing (BPO) market is anticipated to reach $199,83-billion by 2030 and is projected to grow at a CAGR of 11,9% from 2024 to 2030, according to a new report by Grand View Research. CX BPO involves the...
European smart meter penetration hits 60%
More than 60% of the electricity customers in EU27+3 had a smart meter at the end of 2023. The market is set for stable growth with a total of more than 88-million smart electricity meters forecasted to be deployed across the region from 2024-2028. This was among...
How CIOs can drive value
To accelerate value creation, CIOs and IT executives should focus on three key areas - leading from anywhere, nurturing connections and reaching beyond, according to Gartner. Mbula Schoen, senior research director at Gartner, says that as organisations continue to...
Child sexual exploitation and abuse online is increasing
The scale of child sexual exploitation and abuse online is increasing at such a rapid rate that a step change is urgently required in the global response to create safe online environments for children. This is among the findings from the 2021 Global Threat Assessment...
SA users plagued by password stealers
Cybercriminals are constantly coming up with new methods for online fraud, and there has been an increase in such activity in recent months. Kaspersky experts noticed increased activity from fraudsters stealing passwords by using special malware called Trojan-PSW -...
Global mobile app revenues to hit $613bn by 2025
With roughly 5,3-billion mobile phone users worldwide, or 57% of the world's population, the mobile app industry continues surging with no signs of stopping any time soon. In 2021, the entire market is expected to hit over $400-billion value, growing by 25% YoY....
Vodacom launches Eco-SIM Cards made from recycled plastic
Vodacom is launching Eco-SIM cards made from recycled plastic as part of its goal to halve its greenhouse gas emissions by 2025. Vodacom will soon provide customers with new Eco-SIMs in the half-sized format made from recycled plastic, progressively replacing SIM...
How roads impact on ecosystems in sub-Saharan Africa
Sub-Saharan Africa is developing rapidly. With growing economies and increased trade, major road infrastructure plans have been developed for the region, which also hosts some of the world's most unique and diverse ecosystems. A new study by researchers from the...
What lies ahead for IT organisations and users?
Gartner has revealed its top strategic predictions for 2022 and beyond, covering three aspects of the lessons that business and IT leaders have learned during ongoing disruption and uncertainty: the push toward human centricity, the race to resilience and the ability...
5G set to transform business in Africa
As 5G becomes increasingly ubiquitous, it will dramatically change the way business operates across Africa. While most people are aware of the impact 5G will have on ordinary people's mobile internet speeds, it will also provide and enable new solutions across a vast...
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Technology key for the healthcare sector
Although the healthcare sector continues to adopt a tentative approach to the investment and application of ICT infrastructure, technology and healthcare professionals share the view that the integration of a cost-effective, manageable solution to facilitate the...
Agile testers must develop new mind-set
Testers have a vital role to play in the agile world, but in order to do so, they need to develop a distinct mind-set. Speaking at a workshop hosted by IndigoCube, Janet Gregory, a leading international expert in agile testing, outlined the characteristics of an agile...
three6five wins at Ruckus awards
Local value added reseller three6five recently came out tops at the annual Ruckus Wireless partner awards, clinching the title as the fastest growing and largest Ruckus Wireless partner in EMEA.The award stands alongside three6five’s chosen distributor, the Westcon...
Bytes, Volante launch SADC Payments Enabler
Bytes Universal Systems and Volante Technologies have launched the SADC (Southern African Development Community) Payments Enabler, a solution that provides software and services that empowers banks’ to convert to the new clearing standards demanded by SADC payments....
The role of ERP in the packaging industry
The mark of a strong product is one that can not only stand the test of time, but that can also adapt to all the changes and advancements that come with time and progress. This is especially true in the packaging industry, says Meryl Malcomess, marketing director of...
iPads increasingly used as conference tools
iPads are being increasingly used outside conference and meeting rooms to give valuable on-the-go information to delegates and visitors- such as when events start, who the speakers are and when the rooms will become free. This is according to Nicolette Kruger, country...
Labour law compliance and the entrepreneur
With frequent changes in labour legislation, entrepreneurs have to ensure that they are compliant or face significant financial penalties that could threaten the future of their companies, according to James McKerrell, CEO of Technologies South Africa, a human...
Tips for using social media during a crisis
There’s a gas explosion at your main manufacturing plant: lives are at risk and production is likely to be affected. Your call centre has been hit by an outbreak of food poisoning after a team party and is running at 20% capacity. Your products are contaminated and...
How Turrito Networks built a R50m business
The telecommunications industry is not known for its excellent customer service - but for those who can get it right, the rewards are great. Johannesburg entrepreneurs Brian Timperley and Louis Jardim, for example, have bridged the gap so successfully they’ve built...
IsoMetrix brings health, safety to mine
Advanced solutions from IsoMetrix are at the core of health, safety and risk management during the development of Wesizwe’s Bakubung Platinum Mine. Bakubung Platinum Mine, situated in the North West Province of South Africa, is scheduled to commence production in the...
Senior Software Developer
Our client is seeking a talented Senior Software Developer to join their team. This role will lead into a team lead position, the ideal candidate must be willing to travel to the office daily.Responsibilities:Designing new software solutions alongside existing...
IT Systems Administrator – Remote Remote
IT Systems AdministratorGrow and develop your career with this fantastic opportunity! R55 000 - R70 000The IT Systems Administrator will be responsible for the day-to-day running of the local IT Department including but not limited to:First point of contact for user...
Controls Software Engineer – Gauteng Johannesburg
ENVIRONMENT:An independent engineering firm seeks a Controls Software Engineer to join their team developing control/automation code for heavy construction equipment. Responsibilities include creating software requirements, coding, reviews, and testing. The engineer...
Financial Data Management Specialist – Eastern Cape East London
Job Overview:The purpose of this role is to maintain accurate and up-to-date financial data, ensuring compliance with internal policies and regulatory requirements as well as overseeing and providing guidance to junior staff members in the finance department.Minimum...
Senior Software Developer – KwaZulu-Natal Westville
Our client is seeking a talented Senior Software Developer to join their team. This role will lead into a team lead position, the ideal candidate must be willing to travel to the office daily.Responsibilities:Designing new software solutions alongside existing...
Software Developer
Our client in the Engineering industry, based in Port Elizabeth, is currently looking to employ a Software Developer. A wonderful career opportunity awaits you!Requirements:Minimum qualification requirement is a Bachelor's Degree in Computing Science. Proven...
Data Engineer/ETL Developer (Remote)
ENVIRONMENT:A leading Data Solutions Provider seeks a highly skilled Data Engineer/ETL Developer to join its team dedicated to transforming raw data into actionable insights that drive business success. You will be responsible for designing, implementing, and managing...
Data Engineer (JHB)
ENVIRONMENT:A dynamic Retail and Consumer Finance Concern in Joburg seeks a highly technical Data Engineer whose core role will be to drive, design & build scalable ETL systems for a Big Data warehouse to implement robust & trustworthy data to support high...
Firmware Engineer
Our global client who produce cutting edge security products is seeking a Firmware Engineer to join their team. You would be joining as a firmware engineer where you will get to work with the teams in a Scaled Agile environment. The primary focus of this role is...
Software Developer – Eastern Cape Gqebera
Our client in the Engineering industry, based in Port Elizabeth, is currently looking to employ a Software Developer. A wonderful career opportunity awaits you!Requirements:Minimum qualification requirement is a Bachelor's Degree in Computing Science. Proven...
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