These are the top priorities for customer service, support leaders
Reimagining self-service, piloting employee-facing GenAI, and exploring new offerings in the customer journey analytics (CJA) market will be top priorities for customer service and support leaders in 2024, according to Gartner. A Gartner survey of 246 customer service...
Meta drives move to label AI-generated content
Meta is working with industry partners on common technical standards for identifying AI content, including video and audio. Nick Clegg, president: global affairs at Meta, says in the coming months, images that users post to Facebook, Instagram and Threads will be...
Droppers-as-a-service a growing menace
Droppers for hire are delivering bundles of malicious and unwanted content to targets looking for "cracked" versions of popular business and consumer applications. This is according to new Sophos research, "Fake Pirated Software Serves Up Malware Droppers as a...
Board changes at Adapt IT
Tiffany Dunsdon has been permanently appointed as the CEO of Adapt IT. According to a statement from the company, Antonio Vicente's role has changed from chief strategy officer to chief operating officer. Both appointments take effect immediately.
Wireless LAN sales hampered by 2021 supply constraints
Supply constraints hampered 2Q 2021 sales of several wireless LAN manufacturers, driving lower unit shipments versus the year-ago period, according to a report by Dell’Oro Group. “Most manufacturers reported double-digit year-over-year order growth during the first...
Stealer is disguised as games and performs well in search
Even with more ways to play games, from new consoles to in-browser options and mobile games, demand for PC games persists. So does a gamer’s desire to play them for free – often by finding and downloading cracked versions of games. However, such shortcuts often come...
Africa Data Centres in hyperscaler expansion
Africa Data Centres has announced a $500-million plan to build large hyperscale data centres throughout Africa, including the North African countries of Morocco, Tunisia and Egypt. The project will involve building 10 hyperscale data centres, in 10 countries, over the...
Ford’s automated valet makes parking a breeze
The search for a parking space can be a daunting endeavour, and when a space is found, it might be a tight squeeze to get the vehicle in. The solution? Leave that work to the vehicle. As part of a German Association of the Automobile Industry collaboration, Ford has...
Flaws identified in Draft Critical Skills list
The Draft Critical Skills list, published in February this year, will be beset by the old problems as well as some new ones. This is according to Global Migration Group CEO Leon Isaacson who, as chairman of the immigration practitioner’s professional forum in 2010,...
El Salvador approves bitcoin as currency
El Salvador will tomorrow (7 September) become the first country in the world to make bitcoin official legal tender, alongside the US dollar. Nigel Green, chief executive and founder of deVere Group, predits that other nations will soon follow suit,. Currently,...
More News Today
Schneider holds counterfeit products survey
Schneider Electric, global specialist in energy management, has announced that it is behind the largest ever survey into counterfeit electrical products in Africa. This unprecedented survey involved 37 interviewers over a two-month period. Over 300 professionals were...
MTN Nigeria uses Ericsson managed services
Ericsson has signed a five-year managed services agreement with MTN, a leading telecommunications company with presence in 21 countries in Africa and the Middle East, for its Nigeria operations. MTN Nigeria is the largest mobile operator in Nigeria and West Africa...
Teraco helps businesses connect to Africa
Despite uncertain economic times globally, Teraco, Africa’s first vendor neutral data centre, celebrated excellent growth during 2013. CEO Lex van Wyk says that Teraco is the fastest growing colocation provider on the continent and the company’s strong operational...
Netiq offers disaster recovery solution
Taking the guesswork out of estimating the infrastructure required to protect virtual and physical server workloads reduces back-up costs and improves operational efficiency. Most enterprises size their virtualised environments for optimal consolidation and...
Link acquires majority stake in Esop Shop
Link Market Services (Link), a leading provider of share registry and associated value-added services in Australasia has acquired a 70% equity stake in South Africa’s The Esop Shop, a company that provides expert advisory services on the design and establishment of...
Touch screen with a desktop interface
The latest version of Windows Operating Systems (OS), Windows 8.1, is now available from distributor Drive Control Corporation (DCC). Combining the innovative touch-optimised features of Windows 8 with a familiar, desktop-friendly interface, along with several...
ESET improves secure authentication tech
ESET Southern Africa has launched the latest version of its ESET Secure Authentication (ESA) technology, a two-factor authentication (2FA) software providing both SMEs and Enterprise organisations with a more secure form of remote access to company networks and...
Pitney Bowes SA achieves ISO 9001:2008
Efficient processes are the vital signs of a successful business. This is the philosophy of Pitney Bowes South Africa, which pride itself on its service levels and capacity to add value to customers’ businesses. The company, a leading provider of customer...
Frost & Sullivan commends XLink
Based on its recent research on the machine-to-machine (M2M) in retail and finance market, Frost & Sullivan presents XLink Communications with the 2014 South African Frost & Sullivan Award for Technology Leadership for its VersaLink platform. This is just one...
How to choose a satellite ISP
The advent of truly affordable satellite broadband services has made a big difference to the South African Internet landscape, Jacques Visser, project manager Vox Telecom YahClick. For those in rural areas, who previously battled with slow dialup cellular connections,...
Senior C# Developer – Gauteng Johannesburg Region
Join a leading technology firm as a C# Developer, contributing to cutting-edge projects and shaping innovative initiatives. We're seeking a candidate with a strong background in C# development, a passion for tech advancements, and a collaborative mindset. This is your...
Technical Analyst – Gauteng Johannesburg
Purpose of the role: The technical Analyst will work closely with business analysts and support development by doing system analysis on incidents, problems, and IT projects. QualificationsRelevant degree in Commerce, Computer science, Statistics, Engineering,...
Project Manager at Parvana Recruitment – Western Cape Cape Town
Client Details: Our client is the leading provider of telco, payments, retail software - they have a global and local footprint. This client is very R&D focussed, they are great believers in continuous improvement and fast adapters to new tech and constantly...
Developer – Internship Role (CPT) at Parvana Recruitment – Western Cape Cape Town
Parvana Role: Our highly successful national client is looking for a bright and ambitious developer for their team. You are not expected to know anything, you will be provided with courses as well as on the job training which will last for over 4 months. This role can...
Senior Software Engineer (Python/Node.js) (Remote)
ENVIRONMENT:PROVIDE engineering leadership & mentorship while working on technical challenges as the next Senior Software Engineer sought by a cutting-edge Communication Solutions Platform. Joining the Core Platform team, you will focus on Back End technologies...
Project Manager at Maletchaba Human Capital (Pty) Ltd
Job Title: Project Manager Purpose of the role This position involves working closely with the rest of the advisory team to execute a wide variety of challenging and exciting engagements related to planning, development,delivery and operations of major economic and...
C Developer / Hardware / Embedded Engineer
Calling all Embedded Developers with a passion for renewable energy for a hybrid role in Cape TownQualifications:Tertiary qualification is preferred. Requirements:Proficiency in C language – 5 yearsWork with local and client teams to guide and coordinate the firmware...
Software Engineer (Snr) at Parvana Recruitment
This is a remote position. About our client: Headquartered in the USA, our client offers a great remote work opportunity. Embrace work-from-home flexibility and long-term prospects, including overseas opportunities. Benefit from learning from the best in the field at...
Developer – Internship Role (JHB) at Parvana Recruitment
Parvana Role: Our highly successful national client is looking for a bright and ambitious developer for their team. You are not expected to know anything, you will be provided with courses as well as on the job training which will last for over 4 months. This role can...
Senior Software Engineer (Python/Node.js) (Remote) – Western Cape Cape Town
ENVIRONMENT:PROVIDE engineering leadership & mentorship while working on technical challenges as the next Senior Software Engineer sought by a cutting-edge Communication Solutions Platform. Joining the Core Platform team, you will focus on Back End technologies...
View more career listings on our Careers Section