GenAI, LLMs make in impact in the contact centre
Kathy Gibson reports from Gitex - The alignment of broadband availability, lower computing cost, increases in speed, processing power and storage have created a perfect storm for artificial intelligence (AI) to head into the mainstream business world. Omar Javaid,...
Energy drinks and sleepless nights – cybersecurity pros risk burnout
High level staff shortages and a growing cybercrime onslaught are putting South Africa's cybersecurity professionals at risk of burnout - with many suffering from exhaustion, insomnia, disengagement, and a range of physical symptoms. This emerged during a recent Cyber...
Battle over digital monopolies gets underway
The case for new regulation around the monopolisation of user data by big tech companies has never been stronger. While regulators have attempted to take on big tech before, the current rules mean we can only catch companies in the act, and it is imperative that new...
Stability slowly returns to vehicle sales
February last year was the last normalised sales month before lockdown regulations sent the motor industry spinning. Back then, the market declined just 0,7% against 2019, a far cry from the 13,3% decline in sales experienced this February compared to it. Relatively,...
B2B marketers need to understand customers’ shifting needs
B2B marketing leaders seeking to improve their B2B content strategy to resonate in times of disruption should focus on designing their strategy around customer behaviors that are likely to endure into the future. According to Gartner, this leads to content that is...
Shopping apps rank behind music apps
IMI's data analysed by the HelpCenter app team reveals that a sudden, pandemic-inspired shift to digital had a significant impact on consumer behaviour, boosting the downloads of shopping apps and making them rank second in popularity after music apps. Daily shopping...
Comet makes a pit stop near Jupiter’s asteroids
After traveling several billion miles toward the Sun, a wayward young comet-like object orbiting among the giant planets has found a temporary parking place along the way. The object has settled near a family of captured ancient asteroids, called Trojans, that are...
Threats expand to impact the edge and digital supply chains
Threat intelligence from the second half of 2020 demonstrates an unprecedented cyber threat landscape where cyber adversaries maximised the constantly expanding attack surface to scale threat efforts around the world. According to the latest semiannual FortiGuard Labs...
Stalkerware still an issue despite lockdowns
Stalkerware - secret surveillance software used in the field of domestic violence - remains a significant problem. According to a new Kaspersky report, a total of 53 870 mobile users were affected globally by stalkerware in 2020. The recent Kaspersky report, "The...
Modest increase in printer, copier sales
The worldwide hardcopy peripherals (HCP) market saw overall shipments grow 5,6% year over year to approximately 27-million units in the fourth quarter of 2020 (4Q20). Shipment value during the quarter declined 5,1% to $11,1-billion, according to the International Data...
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IBM honours Kenya’s MoDe
IBM has announced that MoDe was named the IBM Global Entrepreneur of the Year. Based in Nairobi Kenya, MoDe provides instant nano-credit for pre-paid mobile phone users across the African continent. Nearly 80% of mobile phone users in growth markets do not have access...
Itec helps PenBev go green
Peninsula Beverage Company (PenBev), bottler of the products of The Coca-Cola Company in the Western and Northern Cape, has reappointed Itec Innovate as its office automation service provider following a competitive tendering process. The contract covers 30...
Preventing data loss
Information theft is the most profitable crime in the world today, as well as the one posing the least risk to the criminal. In most instances, breaches are not done by mysterious genius hackers in Eastern Europe, but by insiders who have been given the keys to the...
Securing cloud computing
Cloud computing is predicted to be the future of the technology world, and analyst reports abound on the expected growth of the uptake of these solutions. However, security issues remain one of the dominant barriers with the adoption of cloud solutions. Many...
Building long-term cloud cover
For a number of years now, the cloud has been the buzzword in the contact centre industry. Research suggests that a large number of local companies are starting to shift their operations into this virtual environment, citing cost saving and increased operational...
EMC transforms partner programme
EMC Corporation has announced significant enhancements to the EMC Velocity Solution Provider partner programme that will make EMC’s industry-leading cloud computing and big data technologies and solutions available to more customers – particularly in the rapidly...
Epson expands SureColor range
Epson has expanded its SureColor wide-format printer line-up with three cost-effective, high-speed, four-colour printers for CAD, GIS and POS applications. The three new models: Epson SureColor SC-T7000, SC-T5000 and SC-T3000 offer fast, reliable printing on coated...
Embarcadero supports ICT education in SA
Embarcadero Technologies, a leading provider of software solutions for application and database development, is actively engaging with the academic community across South Africa to support secondary and university-level ICT education in the country. The company is...
Mines need system architecture integration
With constant change to commodity demand and pricing, mining companies are required to maximise productivity and profitability across both greenfield and large brownfield projects. “Planning through economic cycles is a balancing act. You need to ensure that demand...
F5 launches new partner programme
F5 Networks, the global leader in application delivery networking (ADN), recently announced the launch of the GUARDIAN Professional Services Partner Programme. The programme expands F5’s UNITY Partner Programme, to provide additional benefits for partners with...
FRONTEND DEVELOPER (ANGULAR)
FRONTEND DEVELOPER (ANGULAR)R 470 000 - R 680 000.00 Per AnnumCape TownReady to take your career to the next Level? Contact me!!PRIMARY FUNCTION OF JOB The Frontend Developer is responsible for performing frontend development life-cycle activities including:-...
Front End Developer at Accenture – Gauteng Midrand
About AccentureAccenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, song, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries...
Software Engineer Team Leader (C#) – Gauteng Johannesburg
ENVIRONMENT:A Joburg-based IOT tech provider seeks a Team Leader to lead and manage developers, ensuring project objectives are met. Responsibilities include guiding the team, setting goals, enforcing code quality, and maintaining system integrity. The Team Leader...
Junior Project Manager – Gauteng Brakpan
A steel fabrication/construction company is looking for a Junior and suitably experienced Project Manager with relevant Structural Steel/Civil Construction Site experience for their operations based in the Far East Rand and surrounding areas Responsibilities...
FRONTEND DEVELOPER (ANGULAR) – Western Cape Cape Town
FRONTEND DEVELOPER (ANGULAR)R 470 000 - R 680 000.00 Per AnnumCape TownReady to take your career to the next Level? Contact me!!PRIMARY FUNCTION OF JOB The Frontend Developer is responsible for performing frontend development life-cycle activities including:-...
Technical Integration Support Engineer (CH975)
Our client, a leading payments service provider, is looking for a Technical Integration Support Engineer to join their growing team. The Integration Support Engineer will be dedicated to supporting, testing, and managing our client's various online API integration...
Software Engineer (C#)
ENVIRONMENT:A Joburg-based provider of advanced IOT technology is looking for a Software Engineer who thrives on meeting deadlines and delivering high performance. The role involves designing, developing, and maintaining software applications, as well as analysing...
SENIOR FRONT-END / FULL STACK DEVELOPER
Role: Design and develop robust, testable, and maintainable software solutions.Document software, in particular business rules and key technical decisions.Research and make suggestions on how to improve our existing systems.Analyse, diagnose and resolve software...
Full Stack Developer
Min of 5-10 years java experience.Strong back end and front end development skillsStrong SQL skills, especially on MSSQLSolid experience in the following technologies:SOAMicroservicesDockerJavaAngularNodeJSBootstrapSpring...
Technical Integration Support Engineer (CH975) – Western Cape Stellenbosch
Our client, a leading payments service provider, is looking for a Technical Integration Support Engineer to join their growing team. The Integration Support Engineer will be dedicated to supporting, testing, and managing our client's various online API integration...
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