How Avaya went from bankruptcy to CX market leader
Kathy Gibson reports from Gitex - Avaya has successfully emerged from bankruptcy to challenge for supremacy in the burgeoning customer experience (CX) market. There's a new spirit of optimism and passion at the company, with CEO Alan Masarek leading the charge. "There...
Trust key to AI effectiveness
Kathy Gibson reports from Gitex - Artificial intelligence (AI) is something we all want to leverage - but that means we all need to be able to trust it. We are in the middle of a an AI revolution, says Marc Mathieu, chair of the advisory board at Salesforce,...
Inflation back in target range during July
Statistics South Africa (Stats SA) reported on August 25 that consumer price inflation increased from 2,2% year-on-year (y-o-y) in June to 3,2% y-o-y in August. Article by Lullu Krugel, chief economist for PwC Strategy Africa, and Dr Christie Viljoen, PwC...
Covid-19 tops the list of threats in 2020
Covid-19 related threats were the single largest type of threat in the first half of the year. In just six months, Trend Micro blocked 8,8-million Covid-19-related threats, nearly 92% of which were email-based. Cybercriminals shifted their focus from January through...
WEF delays Davos meeting, adds virtual engagement
The World Economic Forum's annual meeting in Davos is the latest major event to be disrupted by the Covid-19 pandemic. The organisation has decided to reschedule the 2021 event to later in the year. According to Adrian Monck, MD: public engagement at the World...
DeathStalker: an APT that spies on SMEs
Kaspersky researchers have published a detailed overview of DeathStalker, a "mercenary" advanced persistent threat (APT) group that has been leveraging efficient espionage attacks on small and medium-sized enterprises (SMEs) in the financial sector since at least...
SA leads in online activism during pandemic
The Change.org Global Digital Civic Engagement Index shows a sharp increase, since the pandemic outbreak, of South Africans using online petitions to voice their concerns, influence policy and persuade decision makers to make changes on issues related to Covid-19....
Human contact still important in contact centres
In today's digitally-driven world, it is safe to say that businesses and brands that do not invest in digital channels are at risk of losing market share and relevance, with 90% of consumers looking for a seamless omni-channel experience. When it comes to customer...
Lombard Insurance also falls victim to cyber-attack
Another South African financial services company has become a cyber-attack victim. Lombard Insurance Company has admitted to its systems being breached, but details on how customers have been affected are still sketchy. Customers have been warned that their personal...
Africa’s smartphone market resilient to Covid-19 fallout
Africa's overall mobile phone market saw shipments decline 6% quarter on quarter (QoQ) in Q2 2020, according to the latest figures announced by International Data Corporation (IDC). The technology research and consulting services firm's newly released Global Quarterly...
More News Today
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.
Scrum Master at Accenture – Western Cape Cape Town
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, song, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all...
C# Software Developer – Gauteng Johannesburg
We are looking for a Software Developer to join our dynamic team to assist with ongoing maintenance of existing products and to participate in the development of new, exciting and enhanced products and solutions for the HR industry. This is a great opportunity to join...
Scrum Master – Western Cape Cape Town
The role plays a crucial part to ensure the successful project delivery to realise the ASOC strategies, focussing on service onboarding and automation. The position requires a self-driven, proactive individual with repeated practice in using the Agile Methodology,...
C++ developer – Gauteng Johannesburg Region
We are seeking an innovative, enthusiastic and exceptional C++ developers. You will be responsible for building and maintaining high-end software and embedded systems. You will be also responsible for software development via collaborating with the relevant...
Junior Project Manager at Axiz – Gauteng Midrand
Purpose of the position As a Project Manager, you will be responsible for the end-to-end delivery of projects that unlock value for the enterprise, bringing Axiz towards a consistent, fast-paced, and efficient delivery within the organization. Key Responsibilitis...
Junior Project Manager at Accenture
Junior Project Manager Location: Cape Town & JohannesburgAbout Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations,...
HR Systems Specialist – Mining – R1.1Mil – R900K
Fuel the core of our mining operations as an HR professional, where your expertise in human resources technology will be the driving force behind a workforce ready to conquer the challenges of the mining industry. Hire Resolve's client in the mining industry is...
Field Support Engineer
Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job.We're looking for a Field Support superstar to join our team of problem-solvers and help us keep our software running smoothly.What you'll do: Call Updating - To ensure that...
L2 Network Engineer
Role Purpose: Effectively support the server & network infrastructure of a leader in the property market seeking a strong Network Administrator to join its team. You will require a proven track record with at least 5+ years' experience in a similar role having...
Developer
Are you passionate about harnessing the power of technology to transform the learning experience? Leading company in the industry, is seeking an eLearning Specialist to join our dynamic team in Pretoria. As an eLearning Specialist, you will be responsible for...
View more career listings on our Careers Section