Self-service and live chat to be top customer service technologies by 2027
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years, says Gartner. A survey of 265 customer service & support...
FNB warns about new fraud
FNB has warned the public about a fraud that involves criminals selling FNB Business Accounts to individuals who reside outside the borders of South Africa, particularly in Zimbabwe and Mozambique. The fraud sees criminals falsely presenting themselves as FNB...
AI and cybersecurity: SA’s next battleground
Artificial intelligence (AI) is rapidly becoming a double-edged sword in the world of cybersecurity and, in South Africa where cybercrime is on the rise, AI presents both an opportunity and a threat. “From sophisticated cyberattacks to AI-driven defence mechanisms,...
Cybersecurity is key challenge in OT digitalisation
According to a study by Kaspersky and research by VDC Research on securing Operational Technology (OT) environments, among the primary risks are inadequate security measures and insufficient resources allocated to OT cybersecurity, challenges surrounding regulatory...
Sustainable energy presents significant opportunities in SA
The majority of South African electricity is generated through fossil fuels, particularly coal, contributing to the rapid warming of the planet, extreme weather patterns, rising sea levels, and unprecedented harm to the natural world. “While this creates challenges,...
Deployment ‘gold rush’ ignites CNAPP market
The Cloud-Native Application Protection Platform (CNAPP) market is on track to surge from $2,8-billion in 2024 to $7,7-billion in 2029 - expanding at a five-year compound annual growth rate (CAGR) of 22% and growing nearly twice as fast as overall public-cloud...
Better integration, management for modernised infrastructure
Kathy Gibson reports from Nutanix .Next in Washington DC – The rapid pace at which technology advances and changes has never been as apparent as the last year. Amid change and disruption, organisations have to focus on modernising their infrastructure, building...
Run apps anywhere with extended AOS
Kathy Gibson reports from Nutanix .Next in Washington DC – In a multi-cloud, hybrid cloud world, organisations shouldn’t be constrained as to what cloud they can use to run their workloads. Rajiv Ramaswami, president and CEO of Nutanix, points out that his company has...
AFHRI recovers on the back of marginally lower interest rates
The results of the Altron FinTech Household Resilience Index (AFHRI) for the fourth quarter of 2024 have been released, confirming a modest improvement in the financial position of South African households - mainly due to three cuts of 25 basis points each in the repo...
Pinnacle signs up as IBM’s second distributor in SA
Looking to leverage the vendor’s innovations in AI, hybrid cloud, data analytics, and cybersecurity, Pinnacle ICT has signed to become IBM’s second major distributor in South Africa. At the heart of this collaboration is Pinnacle’s mission to provide businesses with...
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Designing networks for the digital era
While it's true that organisations who wish to thrive in the digital era must effectively modernise their networks by planning a transformation map that navigates network complexity, there are some myths around this journey that are misleading, and counterproductive...
LG shares future vision
LG Electronics' (LG) CEO William Cho and key company executives introduced the strategies LG is implementing to achieve its 'Future Vision 2030' goal, during a press conference held for Korean media in Las Vegas. The CEO began the proceedings by noting that LG had...
Synthesis achieves AWS Migration Competency
Synthesis has met the standard required for AWS Migration Competency. Obtaining the AWS Migration Competency has stringent requirements that need to be met such as expertise, experience and several validated use cases where you've proven your expertise in migrating a...
Insurance companies weather the storm with threat alerts
Customers only engage with insurance companies during the claims process when something has been damaged - whether a home, a vehicle, or a business. And that's where weather intelligence can improve and enhance the customer experience, while saving insurance companies...
Veeam enhances global ProPartner network
Veeam Software has announced several updates and enhancements of its Veeam ProPartner Network program aimed at helping partners around the world to benefit from the growing adoption of Veeam technology. The program updates are focused on supporting partner...
Cybersecurity tips for a happy New Year
Some people may feel down when the long-awaited New Year does not really bring anything new and keeping their resolutions after the holiday is no easier than before it. When it is not yet possible to dramatically change a lifestyle, it can be better to focus on...
Digital transformation and the power of scanning
South African enterprises are facing a growing imperative to adapt and embrace digital technologies in order to remain competitive. One of the key areas of transformation is the transition from traditional paper-based processes to a more streamlined and efficient...
CryptoExpress App users can withdraw cash at ATMs
Global payment company Paycorp has partnered with digital currency payment institution Triple-A to allow CryptoExpress app users to make cash withdrawals at over 3 000 ATMs in South Africa. This gives digital currency holders a simple and practical way to convert...
Exclusive Networks Africa signs up distribution for Proofpoint
Exclusive Networks Africa has signed a distribution agreement with cybersecurity and compliance company Proofpoint, which has been a key vendor across the global Exclusive Networks Group since 2015. The distribution agreement will see Exclusive Networks Africa...
The strategic value of outsourcing in 2024
Outsourcing is more than just catching an expert by the digital tail and swinging them into the enterprise, it's a strategic investment into a long-term collaboration. Outsourcing essential business operations across multiple departments and functions has proven its...
Server Engineer – Western Cape Parow East
Summary: PeopleSolved is currently recruiting for a Server Engineer, for a 6-month CONTRACT opportunity in Cape Town, to join one of SA''s leading retail companies. Job Description: We are seeking a skilled Server Engineer with strong operational experience and...
Senior Software Developer (C#, TypeScript, React) (CPT Hybrid)
ENVIRONMENT:THE Can-Do attitude of a highly self-driven Senior Software Developer is sought by a provider of Tailored Management Software Solutions to join its team where you will develop high-performance, robust, quality, and scalable features. You will diagnose and...
Software Engineer / Developer (Ref: 24146)
Overview An established solar group is seeking a Junior to Mid-Level Software Engineer/Developer to join their innovative team. This role is ideal for a passionate and driven individual who enjoys working with diverse technologies in the renewable energy sector. Key...
Senior Java Developer at Sabenza IT & Recruitment
We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications. It is preferred that the individual be skilled in Angular and Native android development as the team is cross skilled and multi-functional. We are...
Senior Software Developer (C#, TypeScript, React) (CPT Hybrid) – Western Cape Bellville
ENVIRONMENT:THE Can-Do attitude of a highly self-driven Senior Software Developer is sought by a provider of Tailored Management Software Solutions to join its team where you will develop high-performance, robust, quality, and scalable features. You will diagnose and...
Software Engineer / Developer (Ref: 24146) – Gauteng The Willows
Overview An established solar group is seeking a Junior to Mid-Level Software Engineer/Developer to join their innovative team. This role is ideal for a passionate and driven individual who enjoys working with diverse technologies in the renewable energy sector. Key...
Senior Java Developer at Sabenza IT & Recruitment – Gauteng Pretoria
We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications. It is preferred that the individual be skilled in Angular and Native android development as the team is cross skilled and multi-functional. We are...
Power BI Specialist
Power BI Specialist with expertise in developing interactive dashboards, complex data models, and insightful analytics solutions. The successful candidate will have a strong grasp of data visualisation best practices and the ability to work with multiple data sources....
Senior SQL Developer – 6 month contract
Our client seeking an experienced Senior SQL Developer to design, develop, and optimise high-performance database solutions. The ideal candidate will have technical expertise in SQL Server, complex stored procedures, and database performance tuning, with a proven...
Senior iOS Developer at Sabenza IT & Recruitment
We are looking for an iOS developer with experience in designing, building, and maintaining iOS applications. It is preferred that the individual be skilled in Swift and iOS development as the team is cross skilled and multi-functional. Your duties may include...
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