Connected rep strategy will vastly improve contact centre efficiency
By 2026, Gartner predicts customer service functions that implement the "connected rep" will improve contact centre efficiency by 30%. The connected rep is a strategy that enables customer service reps (CSRs) to perform high-quality assisted service at scale. It...
Cybersecurity pros warn against romanticising digital stalking
This month saw the start of the fourth season of the popular Netflix series You, with viewers tuning in once again to follow the exploits of Joe Goldberg, an obsessive young man going to extreme lengths to insert himself into the lives of those he is transfixed by....
French, SA partners support local animators
South African startup innovation hub, the Tshimologong Digital Innovation Precinct and the National Film and Video Foundation (NFVF) have strengthened their ties with international partners by signing official partnership agreements at the 2019 Annecy International...
Data, infrastructure key to WeBuyCars success
Kathy Gibson is at the Cisco Small Business Summit in Sandton - In a flat market it’s no easy task for a used car business to stand out from the crowd. However, a name that everyone knows, and increasingly turns to, is WeBuyCars – and technology has played a big part...
Users will give up social media to guarantee data privacy
A recent Kaspersky report ‘The true value of digital privacy: are consumers selling themselves short?’ has revealed that 40% of South African consumers would give up their social media accounts to guarantee their data remains private for the rest of their life. Fears...
Small business is big business in SA
Kathy Gibson is at the Cisco Small Business Summit in Sandton – The opportunity for southern African small businesses to adopt technology as a means for boosting their competitiveness is huge – and resellers are well positioned to grasp this opportunity. Globally,...
Emerging markets lead the move to cryptocurrencies
The adoption of cryptocurrencies in developing countries has been well documented and the anomaly is often flagged that people who have less appear to take greater financial risks. Initial findings from the Luno "Future of Money" survey, which took the views of more...
Elite DevOps practices are owning it, says survey
The 2019 DevSecOps Community Survey shows mature programs are 700% more likely to automate security, as adversaries accelerate pace - so says a recent survey hosted by open source software development company, Sonatype. Represented locally by 9TH BIT Consulting,...
Commercial, consumer adoption drives IoT spend to $1trn
Worldwide spending on the Internet of Things (IoT) is forecast to pass the $1-trillion mark in 2022, reaching $1,1-trillion in 2023. A new update to the International Data Corporation (IDC) Worldwide Semiannual Internet of Things Spending Guide shows the compound...
Supply industry facing skills shortage
Recruiters are still finding it difficult to find the right people at the right time compared to previous years as the search becomes more challenging. A survey indicates that 9% more respondents than last year said it was hard to find and retain talented individuals...
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IT Support Technician
As an IT Support Technician, you will be responsible for providing technical assistance and support to our internal users, ensuring their computer systems and applications are functioning effectively and efficiently. You will play a critical role in troubleshooting...
IT Project Manager – Gauteng Sandton
KEY PERFORMANCE AREARS Day-to-day management of the Fund's activities, reporting to the Head of Division Fund and coordinating all the company's Fund's operationsManaging and overseeing the work of the company's Fund technical and operations team, including the...
Senior Full Stack Java Developer – Semi Remote – R780 PH at e-Merge IT Recruitment – Gauteng Midrand
A German International manufacturing businesses with offices based in Midrand is on the hunt for a Senior Full Stack Java Developer to join their growing team. You will be joining a team of amazing developers creating next generation software systems. You will be...
SAP Data Analyst
If you have always aspired to work within the final environment then now would be your opportunity to cash in !! If you have the below requirements, Apply Now !! Requirements: Experience in mapping softwareExperience with SAP HCM is required.Experience with HR is...
C# NET Core Developer
Looking for all C# NET Core Developers Our client a leader in the Financial Sector has an intermediate & senior roles for a C# Net Core Developer. If you are looking for a new environment to thrive and become an asset this is a great opportunity. NB: Onsite...
NEW WORK IN: Intermediate Software Engineer (FULL STACK -C# /REACT) – Sommerset West (IN OFFICE) R650k at e – Merge IT Recruitment
This Cape Town based iPaaS technical hub is where it's at! They are working with industry leaders to integrate their SaaS Applications, overcome data silos and automate time consuming, repetitive processes to increase productivity and profitability.As a Software...
IT Support Technician – Western Cape Cape Town
As an IT Support Technician, you will be responsible for providing technical assistance and support to our internal users, ensuring their computer systems and applications are functioning effectively and efficiently. You will play a critical role in troubleshooting...
Systems Engineer
Are you ready to take on a challenging role as a Systems Engineer and join a dynamic and innovative manufacturing environment. If you are technically skilled, have a passion for problem-solving, and thrive in a continuous processing environment, we have the perfect...
Intermediate .NET Developer – Remote – R800k at e-Merge IT Recruitment – Remote Remote
Join one of the best groups in the financial services industry and be part of a fun and dynamic group of developers known for being very innovative in the Microsoft space. You will be required to write clean, high-quality, high-performance, and maintainable code. You...
SAP Data Analyst – Gauteng Johannesburg
If you have always aspired to work within the final environment then now would be your opportunity to cash in !! If you have the below requirements, Apply Now !! Requirements: Experience in mapping softwareExperience with SAP HCM is required.Experience with HR is...
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