Humans will be more cost-effective than GenAI for CX
By 2030, cost per resolution for generative AI (GenAI) will exceed $3, higher than many B2C offshore human agents, according to Gartner. Rising data center costs, a pivot from subsidised growth to profitability for AI vendors, and increasingly complex use cases that...
How to measure data streaming ROI
Organisations measure their return on investment from both operational and business perspectives. This is one finding from a survey of 200 senior IT and data executives at large companies with an annual revenue of $50-million or more. The study, which was commissioned...
Vumacam takes to the skies
Vumacam is partnering with Drone Force to step up crime prevention and monitoring in South Africa. Drone Force deploys CAA-compliant unmanned aircraft systems (UAS) housed in docking stations that enable remote operation. These “drone-in-a-box” solutions can launch,...
The looming threat of Web session hijacking
A new Kaspersky report reveals that 87% of randomly surveyed websites display cookie notifications - yet most users remain unaware of the serious threats posed by these small data files. Cookies are text files stored by browsers to enhance website functionality and...
Redvine expands into Europe
Redvine Networks, the managed secure SD-WAN and networking service provider and VeloCloud distributor, is expanding its global footprint with the launch of four European gateway locations and the establishment of a strategic presence in France. “At Redvine, we see...
Bolt strengthens safety measures
Following recent attacks on e-hailing drivers, Bolt says it is sending a clear message: Any act of violence or criminal behaviour against drivers or passengers will not be tolerated. To protect drivers, new high-risk area alerts are being introduced to warn them of...
New head for Ericsson South Africa
Sandile Dhlomo has been appointed head of Ericsson South Africa and a member of the company’s West and Southern Africa leadership team. With over 20 years of experience in the telecommunications and digital industry - and having held several senior roles in the...
Views on US economy improve, but concerns remain
Business executives have a slightly improved view of the economy but continue to be wary of inflation and tariff impacts. This is according to the third-quarter AICPA and CIMA Economic Outlook Survey that polls CEOs, chief financial officers, controllers and other...
The increasing influence of AI on ESG strategies
Companies are increasingly leveraging artificial intelligence (AI) to enhance their environmental, social, and governance (ESG) initiatives, according to new research from GlobalData. This integration of AI into ESG practices is transforming how organisations approach...
Global regulators endorse blueprint for future digital ecosystems
At the Global Symposium for Regulators this week in Riyadh, telecommunications regulators from around the world have endorsed guidelines to help them build digital ecosystems for essential national services like healthcare, education, and finance. The GSR-25 Best...
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Dell and CrowdStrike expand partnership
Dell Technologies and CrowdStrike have announced an expanded strategic partnership to deliver Dell's Managed Detection and Response (MDR) services with the AI-native CrowdStrike Falcon XDR platform, helping customers defend against increasingly complex cyberattacks....
New CEO for Access Bank SA
Access Bank South Africa today announced the appointment of Sandile Shabalala as its new CEO. Shabalala joins the bank after serving as chief executive for business and commercial banking at Sasfin Bank, where he led the establishment and development of the business...
Unleash the potential of AI in the development sector
Embracing new technology may seem like an unwelcome burden among the myriad of challenges already facing the development sector. However, rapid technological advancements such as artificial intelligence (AI) - if used wisely - have game-changing potential. By Cathy...
Private 5G can unlock the promise of industrial AI
The industrial ecosystem is advancing at an incredible pace - rapid technology development and adoption cycles present massive opportunities for greater operational efficiency and productivity. By Kelly Switt, senior director intelligent edge global business...
DSaaS drives informed decision-making
In today's rapidly evolving digital landscape, data has become the cornerstone of innovation and competitive advantage for businesses across nearly all industries. So much so that insights suggest that data-driven organisations are 23 times more likely to acquire...
Deregulation drives innovation in Africa’s energy sector
A deregulated power sector is an enormous opportunity for key markets in Africa, as individual countries start to contribute to an efficient, sustainable and competitive renewable energy ecosystem, writes Paul van Zijl, Group CEO at Starsight Energy. He shares some...
Exclusive Networks Africa, Netwxs drive sustainable IT learnerships
Exclusive Networks Africa, which has a long history of supporting skills development for young people in the ICT arena, has recently seen the graduation of the first group of learners from its year-long learnership partnership with Netwxs Enterprise Development...
CISO role evolves to one of strategic leadership
The role of the chief information security officer (CISO) has evolved significantly, prompting questions about reporting structures within organisations. By Simeon Tassev, MD and QSA at Galix. Traditionally, the CISO reported to the chief information officer (CIO),...
SME impact report advocates more support for agribusinesses
AGRA has released the 3rd edition of the 'African Agribusiness Outlook Report' which sheds light on the impact of the "Triple Crisis" - Covid-19 pandemic, climate change, and the Russia-Ukraine conflict - on small and medium-sized agribusinesses in Nigeria, Zambia,...
SAP Africa recognises partners
SAP has announced the winners of its latest SAP Africa Partner Awards. According to Nazia Pillay, head of partner ecosystem at SAP Middle East and Africa: South, the role of partners has become more critical in the wake of changing customer demands and the impact of...
Back-End Developer (Advanced) 1242 – Gauteng Pretoria
Managing development projects / processes.Develop in Data Driven Programming languages such as Python and Big Data pipelines such as ETL, SQL, Spark etc.Develop APIs to trigger side effects in large systems that would affect the whole of the client.Strong Working...
UX Designer
Collaborate with product, tech, and business teams to define user needs and design goals.Develop user personas, journeys, wireframes, and prototypes to guide design decisions.Design visually appealing and functional user interfaces aligned with brand...
Junior Systems Engineers at Sabenza IT & Recruitment
We're looking for a Junior Systems Engineer with 2–3 years of hands-on Tier 2 support experience to join our growing IT infrastructure team. This role is ideal for a technically driven professional who thrives in fast-paced environments and enjoys working across...
Technical Support Analyst (12-Month Contract) (CPT Onsite)
ENVIRONMENT:A dynamic Independent Asset Management Firm seeks a strong technical & results-driven Technical Support Analyst to fill a 12-Month Contract role where you will ensure seamless IT support for software, hardware and applications across regional and...
Data Administrator
One of our clients is looking for an energetic candidate that will primarily focus on maintaining and troubleshooting enterprise level data exchanges, APIs, control processes between their sites, servers and customers.Key RequirementsNational Diploma in Information...
UX Designer – Gauteng Randjespark
Collaborate with product, tech, and business teams to define user needs and design goals.Develop user personas, journeys, wireframes, and prototypes to guide design decisions.Design visually appealing and functional user interfaces aligned with brand...
Junior Systems Engineers at Sabenza IT & Recruitment – Gauteng Roodepoort
We're looking for a Junior Systems Engineer with 2–3 years of hands-on Tier 2 support experience to join our growing IT infrastructure team. This role is ideal for a technically driven professional who thrives in fast-paced environments and enjoys working across...
Technical Support Analyst (12-Month Contract) (CPT Onsite) – Western Cape Cape Town
ENVIRONMENT:A dynamic Independent Asset Management Firm seeks a strong technical & results-driven Technical Support Analyst to fill a 12-Month Contract role where you will ensure seamless IT support for software, hardware and applications across regional and...
Data Administrator – Gauteng Johannesburg Region
One of our clients is looking for an energetic candidate that will primarily focus on maintaining and troubleshooting enterprise level data exchanges, APIs, control processes between their sites, servers and customers.Key RequirementsNational Diploma in Information...
Fullstack .Net Developer
Our client is looking for a seasoned .Net Developer who wants more than just a job — someone who wants to make impact, build excellence, and grow with a company that values innovation and purpose. What You'll Do:Architect, develop, and maintain modern applications...
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