Human agents essential amid AI integration challenges
By 2027, 50% of organisations that expected to significantly reduce their customer service workforce will abandon these plans, according to Gartner. This shift comes as many companies struggle to achieve their “agent-less” staffing goals, highlighting the complexities...
Habib Mahakian to lead Dell SA
Following the departure of Doug Woolley last month, Habib Mahakian has been appointed as vice-president and MD of Dell Technologies South Africa, expanding on his current role as vice-president: emerging markets. At a time when AI and digital transformation are...
ACSA trains front-line workers to use sign language
Airports Company South Africa (ACSA) is collaborating with the South African National Deaf Association (SANDA) to provide sign language training to 130 front-line staff across ACSA's network, enhancing the accessibility and inclusivity of its airports. The training...
Behind the screens at the Las Vegas Sphere
Sphere is a new kind of entertainment medium in Las Vegas, captivating audiences with spectacular LED displays that cover nearly 750 000 square feet inside and outside the venue. Behind the screens, around 150 Nvidia RTX A6000 GPUs help power visuals on...
Serious concerns raised over 2022 census data
Professor Tom Moultrie and Emeritus Professor Rob Dorrington, demographers from the University of Cape Town’s (UCT) Centre for Actuarial Research (CARe), have identified significant issues with the 2022 South African census. Their expertise, particularly in analysing...
Olympics will drive increased spend on cybersecurity in Europe
While previous Olympic games have faced cybersecurity threats, the Games of the XXXIII Olympiad - Paris 2024 - will see the largest number of threats, the most complex threat landscape, the largest ecosystem of threat actors, and the highest degree of ease for threat...
Gartner says PC shipments were up 1,9%
Worldwide PC shipments totaled 60,6-million units in the second quarter of 2024, a 1,9% increase from the second quarter of 2023, according to preliminary results by Gartner. This marks three consecutive quarters of year-over-year growth for the PC market. "The low...
Connected wellness solutions market in rude good health
The global connected health and wellness solutions market will reach $195,26-billion by 2030 - growing at a CAGR of 20,3% from 2024 to 2030, says research house Grand View Research. The demand for wearable medical devices and remote patient monitoring systems is...
Cyberattacks on banks have skyrocketed
A recent survey from Stocklytics.com has revealed a staggering 91% rise in cyberattacks on banks over the past four years - highlighting the gaps in cybersecurity protocols and raising questions on whether people can trust financial firms for asset security....
10bn passwords just got leaked … mitigate risks and protect yourself
In a significant security breach involving RockYou2024, it was revealed that nearly 10-billion unique passwords have been leaked on a widely recognised cyber forum. This record-setting release of passwords was sourced from decades of data breaches and has the...
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How to compete in the trust and attention economy
Leveraging your data is not a tech problem, it's about your internal coordination, team and resources, writes JD Engelbrecht, MD of Everlytic. As businesses and consumers, we are accumulating data faster than ever before. Today, we have progressed far beyond the human...
Ozone to distribute Keeper cybersecurity platform in SA
Ozone Information Technology Distribution has been awarded the license to distribute Keeper in South Africa. Keeper is designed to protect individuals and organisations from password-related data breaches and cyberthreats. Ozone has gained the license thanks to a...
Stanlib enables remote working with Nutanix
South African financial services company Stanlib is working with Nutanix to secure additional nodes that enable the organisation to provide virtual desktops to employees that have been required to work from home during the Covid-19 lockdown restrictions in the...
Mastercard launches AI-powered protection
Mastercard has announced Cyber Secure, an AI-powered suite of tools that allows banks to assess cyber risk across their ecosystem and prevent potential breaches. With these capabilities, banks can identify and prioritize threats and vulnerabilities throughout their...
Black Friday: the pandemic edition
Black Friday 2020. It's a date that, in the past, would herald long queues, close confines and fights over discounted television sets and kitchenware. Today, this picture needs to be framed by social distancing, masks, and reduced physical risk. But, asks Wynand Smit,...
Dis-Chem extends e-learning to clinic staff
Following a successful e-learning pilot programme tailored for its pharmacy staff, Dis-Chem Pharmacies has extended its online training and knowledge development programme to clinic sisters. Since inception in April this year, over 2000 pharmacists, dispensary staff,...
Tips to protect your online identity
A recent US survey has found that 77% of consumers are concerned about online identity theft. And with 34% of respondents indicating they had experienced a cyberattack, it seems a matter of when rather than if a person gets hacked. By Niel van Rooyen, head:...
Intelligent automation in financial services
A Statista study conducted last year, revealed that 39% of the organisations surveyed indicated that they have already adopted intelligent automation (IA) at a functional level. By Patrick Ashton, managing executive at SilverBridge Holdings This has likely increased...
Top channel trends for 2021
Spencer Chen, MD of Rectron, shares his predictions for what the channel can expect in 2021. Digital transformation acceleration As we look ahead to 2021, the lessons learned from the country's national lockdown in a bid to flatten the curve of Covid-19, will...
Cyber Security South Africa and Cyber Security Africa Distribution restructure
Cyber Security 1 AB (CYBER1), a multi-product and multi-jurisdictional leader in cyber-security advisory and solutions, has signed an exclusive non-binding letter of intent to acquire the operations of Cyber Security South Africa (CSSA) and Cyber Security Africa...
Systems Engineer – Mpumalanga Secunda
Driving technical excellence and customer satisfaction—one solution at a time.We are looking for a highly skilled Support Engineer dedicated to delivering exceptional technical assistance, resolving complex hardware and software issues, and ensuring optimal system...
Support Engineer
Empowering users through expert technical support and seamless issue resolution.We are looking to hire a dynamic Support Engineer who will play a critical role in ensuring the smooth operation and functionality of products and systems, providing timely and effective...
Support Engineer – Limpopo Limpopo
Empowering users through expert technical support and seamless issue resolution.We are looking to hire a dynamic Support Engineer who will play a critical role in ensuring the smooth operation and functionality of products and systems, providing timely and effective...
Senior Software Engineer at The Foschini Group
Package & RemunerationJOB DESCRIPTION Key Responsibilities: Design, code, test and implement APIs and applications in C# with .NET Framework and .NET Core , vNext along with REACT and [URL Removed] Work with architecture and engineering team members to build...
Senior Software Engineer at The Foschini Group – Western Cape Cape Town
Package & RemunerationJOB DESCRIPTION Key Responsibilities: Design, code, test and implement APIs and applications in C# with .NET Framework and .NET Core , vNext along with REACT and [URL Removed] Work with architecture and engineering team members to build...
Business Intelligence Services Lead at Famous Brands
IntroductionThe Business Intelligence (BI) Lead is responsible for the execution and delivery of BI solutions, ensuring the effective collection, transformation, and visualization of data to support business decision-making. This role focuses on the implementation,...
Business Intelligence Services Lead at Famous Brands – Gauteng Midrand
IntroductionThe Business Intelligence (BI) Lead is responsible for the execution and delivery of BI solutions, ensuring the effective collection, transformation, and visualization of data to support business decision-making. This role focuses on the implementation,...
Analyst SCP (Fresh DC and Vendor support) at PnP
IntroductionAs a Supply Chain Analyst for Fresh DC and Vendor support, your main responsibility will be to manage support functions and DC volumes across the Fresh department and DCs. This will include managing weekly DC volume profiles as well as day to day volume...
Analyst SCP (Fresh DC and Vendor support) at PnP – Western Cape Cape Town
IntroductionAs a Supply Chain Analyst for Fresh DC and Vendor support, your main responsibility will be to manage support functions and DC volumes across the Fresh department and DCs. This will include managing weekly DC volume profiles as well as day to day volume...
Data Analyst – Credit Optimisation at The Foschini Group
Package & RemunerationJOB DESCRIPTION The opportunity: A challenging opportunity is available within the Credit Optimisation department of TFG Financial Services. We are looking for a dynamic, highly motivated individual to develop analytical solutions to business...
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