Customer experience BPO to hit $296,29bn
The global customer experience business process outsourcing market size is estimated to reach $296,29-billion by 2033, registering a CAGR of 12,8% from 2025 to 2033, according to a new report by Grand View Research. CX BPO involves the contracting of customer...
Almost half of agentic AI projects will fail
Over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls, according to Gartner. “Most agentic AI projects right now are early stage experiments or proof of concepts that are mostly...
Questions persist as CEOs push GenAI adoption
CEOs are facing workforce, culture, and governance challenges as they act quickly to implement and scale generative AI across their organisations, according to a new study from IBM's Institute for Business Value. The annual global study of 3 000 CEOs from over 30...
Top trends in software engineering
Gartner has revealed the top five strategic technology trends in software engineering for 2024 and beyond. Meeting business objectives is one of their top three performance objectives for 65% of software engineering leaders, according to the research group's survey of...
ERA Bill a step towards achieving energy objectives
The South African Wind Energy Association (SAWEA) is encouraged by the recent approval of the Electricity Regulation Amendment (ERA) Bill by the National Council of Provinces (NCOP). "Key provisions of the ERA Bill, such as establishing an open market platform for...
The greener side of hybrid work
The shift to hybrid work - which blends remote and office-based work - has brought numerous benefits for employees and employers, but one often overlooked advantage is the positive impact it can have on the environment. Hybrid work can significantly benefit the planet...
After today, taxpayers can work for themselves
Today (20 May 2024) is Tax Freedom Day - the day when the average taxpayer has earned enough money to fulfil their annual tax obligation. From 1 January until 20 May, all the income earned by tax-paying South Africans is needed to pay for one year of government...
Rapid growth forecast for AI infrastructure
The global AI infrastructure market will reach $223,45-billion by 2030 with a projected CAGR of 30,4% from 2024 to 2030, according to a new report by Grand View Research. Artificial intelligence (AI) is undergoing a significant transformation fueled by rapid market...
After years in the cold, signs of renewed investor interest in Africa
Over the past few years, African debt markets have faced significant challenges due to a combination of factors including soft global economic conditions, the Covid-19 pandemic and related supply chain failures. By Miranda Abraham, head of loan syndication at RMB in...
GPG reports camera surveillance success
Just 100 days after deploying the Vumacam SafeCity cameras the Gauteng Provincial Government (GPG) says the project has already made a substantial impact in combatting criminal activities across the province. Since its inception in February, the number of...
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Troye announces new backup version
Managed IT services provider Troye has announced new backup solutions for Microsoft Cloud Platforms. The new Veeam solutions provide Microsoft users with additional data protection, scalability, and enhanced control of their cloud-based data. Veeam recently unveiled...
Direct automated IoT device-to-cloud solution launches
What is believed to be the world's first fully automated, direct IoT 'Device-to-Cloud' solution to simplify the process of onboarding an IoT device into AWS IoT Core securely, was announced by Eseye. Intelligent Cloud Connect, the new joint solution developed in...
Nutanix named a leader in Gartner Magic Quadrant
Nutanix has been named a Leader by Gartner in the November 2019 Magic Quadrant for Hyperconverged Infrastructure. Nutanix has been recognised in all editions of this Magic Quadrant since Gartner started it. "We continue to be recognised by Gartner as a Leader in...
2020 cybersecurity predictions
With data breaches hitting headlines daily, security professionals are constantly concerned about the next big threat. Whether it's ransomware, phishing or endpoint attacks, there's always something on the horizon waiting for its turn in the spotlight. KnowBe4 has...
Veritas tested and validated for AWS Outposts
Veritas Technologies has the capabilities to support AWS Outposts. AWS Outposts are fully managed and configurable compute and storage racks built with Amazon Web Services (AWS)-designed hardware that allow customers to run compute and storage on-premises, while...
Don’t tell students about 4IR: inspire them
It's amazing how quickly the world around us is changing, writes Dewet Joubert, RS Components. The fourth industrial revolution (4IR) is upon us and how we continue to adapt to this era of rapid technological and societal change is crucial. Why we need to adapt and...
Azure once again positioned in Gartner Magic Quadrant
Azure Storage has retained its position in the Gartner Magic Quadrant for Public Cloud Storage in 2019. For the third year in a row, Gartner has placed Microsoft into the coveted Magic Quadrant for Public Cloud Storage, demonstrating the solution’s lasting value. The...
PrinterLogic supports Chrome OS
PrinterLogic has announced private preview availability for its Chrome OS Client Extension, which enables IT professionals to centrally manage direct IP printing for Chrome OS users. PrinterLogic is exclusively distributed in South Africa by Blue Label Technology...
Tis the season to be cautious online
As the festive season nears, cybercriminals start to prey on our online security vulnerabilities. In this digital era, we rely heavily on efficiencies that make our lives easier. By Corien Vermaak, cyber security specialist at Cisco According to Deloitte's annual...
Trend Micro appoints Willem Barnard
Trend Micro has appointed Willem Barnard in the role of business development manager: cloud and alliances. In his role he will be responsible for all of Trend Micro's offerings available in either a private or public cloud environment, including its public cloud...
Test Analyst – 2162
Test Analyst with Degree and min 5 years' Software Testing and ISTQB / ISEB Certification required for a reputable global company based in GautengManual, Functional, Frontend, Backend, Technical Testing including test scripting and execution thereof. Scripting for...
Developer – Technical Support (CH1118) – Western Cape Stellenbosch
Our client, a leading innovator in financial wellness and inclusion, has developed a platform that enables employees to access their already earned wages early (EWA). They are now looking for a Developer – Technical Support to join their team. Requirements:Computer...
Back-end Developer – Western Cape Cape Town Region
One of our clients is looking for a motivated Backend Developer to join dynamic team. In this role, you will primarily work with Node.js to develop, maintain, and enhance web applications and backend services. The ideal candidate will have strong Node.js experience,...
Test Analyst – 2162 – Gauteng Pretoria
Test Analyst with Degree and min 5 years' Software Testing and ISTQB / ISEB Certification required for a reputable global company based in GautengManual, Functional, Frontend, Backend, Technical Testing including test scripting and execution thereof. Scripting for...
ICT Service Manager
ICT Service ManagerRevolutionize your career with cutting-edge technology solutions!R 900,000 - R 1,320,000 per annumJoin a leading provider of innovative technology solutions dedicated to driving innovation and empowering businesses to thrive. This is an ideal...
Business Analyst at Parvana Recruitment
About our client:Our client is a dynamic IT company delivering innovative, value-driven solutions. Their culture is built on pride in their work, respect for colleagues, partners, and communities, and a commitment to collaborative decision-making. They also believe in...
Intermediate .NET Software Engineer
One of our clients is looking for an intermediate .Net Software Engineer. Key Requirements: A bachelor's degree in IT, Engineering or other SciencesMinimum 4 years of experience working as a software engineer within an enterprise environmentExperience working in a...
IT Project Manager
Senior IT Project ManagerShape the future of tech with us!R 900,000 - R 1,320,000 per annumJoin a leading tech team dedicated to revolutionizing the digital age. Accelerate your career by harnessing your project management expertise in a dynamic environment that...
ICT Service Manager – Gauteng Pretoria
ICT Service ManagerRevolutionize your career with cutting-edge technology solutions!R 900,000 - R 1,320,000 per annumJoin a leading provider of innovative technology solutions dedicated to driving innovation and empowering businesses to thrive. This is an ideal...
Business Analyst at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a dynamic IT company delivering innovative, value-driven solutions. Their culture is built on pride in their work, respect for colleagues, partners, and communities, and a commitment to collaborative decision-making. They also believe in...
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