AI should enable, not replace, customer service employees
Leaders are looking to self-service and emerging technologies like generative AI to reduce the need for agents and generate greater returns. High-quality assisted service is increasingly expensive and difficult to provide as organisations struggle to attract and...
Healthy growth for digital healthcare SCM
The global digital healthcare supply chain management market is forecast to reach $5,4-billion by 2030 - growing at a CAGR of 9% from 2024 to 2030 - according to a new report by Grand View Research. Major factors driving the market growth include adopting the GS1...
Digital transformation supports carbon emission reduction targets
Going digital isn't just about making our working lives easier and more flexible. Information and communication technology (ICT) solutions have the potential to help lower global CO2 emissions by 20% by 2030. Sarwar Khan, head of global digital sustainability at BT,...
Gauteng iDays helps Internet community reconnect
Places are filling up fast for the final Gauteng instalment of the series of iDays planned for 2022. This is the first year that the Internet Service Providers' Association of South Africa (ISPA) hosts iDays in Gauteng, KwaZulu-Natal and the Western Cape. The latter...
More girls inspired to pursue STEM careers
The Vodacom #CodeLikeAGirl programme is growing by leaps and bounds and inspiring more young girls to enter the science, technology, engineering and mathematics (STEM) fields. Vodacom plans to train 1 500 young girls in coding in this financial year, bringing the...
Time to reconceive the digital experience
Nearly three out of four B2B buyers (72%) reported completing a recent significant purchase by ordering and paying online, according to Gartner. A Gartner survey of 725 B2B buyers from November through December 2021 found that buyers use digital commerce to address...
Double crater spotted after mystery rocket crash on the Moon
Astronomers discovered a rocket body heading toward a lunar collision late last year. Impact occurred on 4 March, with NASA's Lunar Reconnaissance Orbiter later spotting the resulting crater. Surprisingly the crater is actually two craters, an eastern crater (18-meter...
Big changes needed for SA to achieve better maths results
South Africa is still not addressing the root causes behind the decline in the number of learners taking mathematics or the decline in the pass rate of those who do choose the subject. Less than 30% of all matric students take maths and only half of them pass their...
Tips for driving finance AI success
Getting artificial intelligence (AI) right isn't just about investing the most time or money. Gartner has outlined four implementation behaviours that are the most important in quickly delivering finance AI initiatives that meet or exceed the expected impact and...
Light distortion is a matter of perspective
A team led by researchers at the University of the Witwatersrand, with collaborators from the University of Pretoria, as well as Mexico and Scotland, have made a new discovery on how light behaves in complex media, media that tends to distort light significantly. They...
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Print Express Online takes next step with Xerox
Print Express Online, South Africa's leading online business stationery printer, has taken the next step in its expansion strategy with the purchase of a new Xerox Colour C70 printer from Cape Office and Bytes Document Solutions. As an online-only printing business,...
Avaya appoints Interdist as African distributor
Interdist, a leading technology distribution company owned by Computer Information Systems (CIS) has signed an agreement with Avaya to market Avaya solutions across Africa. The two companies will focus on driving adoption of Avaya's innovative technology in 27...
Another time bomb waiting to explode
One cannot grasp the scale of the average company's data footprint, especially considering the rapid pace at which new technologies are being introduced. During this process, every bit of that data needs to be managed securely and compliantly, not only in stowage and...
CA Southern Africa signs partnership with In2IT
CA Southern Africa has signed a partnership with In2IT, a leading provider of managed services for remote monitoring and management of critical IT infrastructure. In terms of the agreement, In2IT will be able to provide its clients with an-end-to-end IT monitoring...
Corruption still rife in North Africa
Nearly one in three citizens who tried to access basic public services in the Middle East and North Africa paid a bribe, according to a Transparency International report which shows that governments across the region have failed to hear their citizens' voices against...
Low-tech attackers use open source tools
Kaspersky Lab researchers have uncovered a new trend among cyberespionage threat actors: instead of developing customised hacking tools or buying them from third-party suppliers on the criminal underground, they are using tools available on the web for research...
Reasons to outsource database administration
With the South African economy in crisis, IT managers are under greater pressure than ever to tighten budgets and increase efficiencies. One of the ways to significantly reduce IT costs is to outsource your database and operating system administration to a service...
Seacom gains momentum in SA business market
Pan-African telecoms enabler Seacom has announced that it has grown its South African base of channel partners servicing the business market to more than 65 companies of all sizes, up from 20 in October last year. In addition, the telecom operator and its channel...
Social entrepreneurship key for Africa
Is social entrepreneurship the new face of development? A recent impact report released by Reach for Change suggests it might be. Social entrepreneurs across Africa are contributing to advances in education, healthcare, financial inclusion, environmental protection...
Digital offers strong opportunity for SMMEs
South Africa's National Development Plan (NDP) has indicated that around 90% of employment opportunities in the country will be created by SMMEs by the year 2030. While the public and private sector have numerous programmes and incentive schemes in place to assist and...
Software Tester
Our client is looking for a technical, entry-level Software Tester to help test their application and build test/demo databases. This role offers growth opportunities into positions such as Customer Support Manager, Developer, or Supply Chain Consultant. Key...
Senior Database Developer at Financial Intelligence Centre – Gauteng Pretoria
JOB PURPOSE Design, develop and maintain high performance scalable and secure database solution in order to ensure successful and efficient database solutions meeting the business requirements. KEY PERFORMANCE AREAS: • Requirements gathering - through engagement with...
Intermediate Test Analyst (Contract) LW – Gauteng Johannesburg
Analyse/ assimilate project documentation to build a thorough understanding of the business and technical requirements of systems to be tested. These typically include business requirements, functional specifications, process/data flow diagrams, and use cases. Liaise...
Test Automation Technician – Western Cape Somerset West
Responsibilities/Tasks:Test planning and test case automation.Plan and create all master data required for automated test scripts.Create and execute automated test plans on demand.Manage automated script storage and versioning. Minimum Requirements:Relevant tertiary...
Software Tester – Western Cape Somerset West
Our client is looking for a technical, entry-level Software Tester to help test their application and build test/demo databases. This role offers growth opportunities into positions such as Customer Support Manager, Developer, or Supply Chain Consultant. Key...
IT Project Manager at Datonomy Solutions
We require a senior PM with strong skills in managing complex projects with multiple moving parts and teams; and that can work independently; grasp technical landscapes quickly, is structured and with clear concise communication.The candidate should be a motivated;...
Lead Solutions Analyst
Job Title: Lead Solutions AnalystLocation: JohannesburgContract type: Contract (6-month contract)Hybrid Roles and responsibilities: Solution/System Analyst required to Analyse the As-Is System and its interfaces.Identify and engage with Interfacing systems in terms of...
Project Manager
Are you a driven and experienced Project Manager eager to take on an opportunity in the military vehicle manufacturing industry? Join my clients' team and lead their projects to success! In this pivotal role, you will oversee the planning, execution, and delivery of...
Test Automation Technician
TitleTest Automation TechnicianDescriptionResponsibilities/Tasks:·Test planning and test case automation.·Plan and create all master data required for automated test scripts.·Create and execute automated test plans on demand.·Manage automated script storage and...
IT Support Engineer
We are recruiting an IT Support Engineer on a fixed term contract until December 2024 on behalf of an Edenvale based client. Minimum Requirements2+ years work experience in Network, Desktop and Server SupportComptia A+MCSE or MCSAStrong in Windows 788.10Strong...
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