These are the top priorities for customer service, support leaders
Reimagining self-service, piloting employee-facing GenAI, and exploring new offerings in the customer journey analytics (CJA) market will be top priorities for customer service and support leaders in 2024, according to Gartner. A Gartner survey of 246 customer service...
Meta drives move to label AI-generated content
Meta is working with industry partners on common technical standards for identifying AI content, including video and audio. Nick Clegg, president: global affairs at Meta, says in the coming months, images that users post to Facebook, Instagram and Threads will be...
SA lags African smartphone growth
Newly released data from IDC's Worldwide Quarterly Mobile Phone Tracker shows that Africa's overall mobile phone market enjoyed year-on-year (YoY) growth of 14% in Q1 2021 to total 53,3-million units. The region's smartphone market grew 16,8% over the same period to...
Can you be fired for a WhatsApp conversation?
Nobody could have predicted that the arrival of social media on the business and social scene more than ten years ago could lose people jobs, reputations and careers. But it has. Today, social media law cases number in the thousands, and many of these come as a...
Herotel launches SA’s first commercial SR network
Herotel has implemented a cutting-edge segment routing (SR) network from Juniper Networks and NEC XON which makes the network efficient, easier to automate, and results in the ability to provide better quality services for less to its customers. The network is based...
New cryptocurrency pushes hard disk drive market up
The Chia cryptocurrency took the European hard disk drive (HDD) market by surprise in April, making the number of nearline HDDs sold the highest ever, according to the latest data published by Context. Manufacturers sold an extraordinary volume of HDDs sold to...
Mobile wallets set to take over one-third of PoS transactions
The global shift towards a cashless society created a huge space for mobile wallets as a safer and more convenient way of managing money. According to data presented by TradingPlatforms.com, digital or mobile wallet payment was the most used point of sale (PoS)...
Telkom debuts virtual card for transacting on WhatsApp
Telkom has launched what is believed to be Africa's first Mastercard virtual card for use on WhatsApp, enabling Telkom Pay customers to make e-commerce payments. The move will empower South Africans, including those without a bank account, to access the digital...
Gen Z moves local mall culture online
By harnessing the power of social media, Gen Z is driving a new wave of the ecommerce boom. Apps including Facebook, Instagram and TikTok, which tailor content to the user's interests and behaviour, have allowed the new generation of spenders to create a personalised...
Jeff Bezos to take Blue Origin space flight
Amazon’s Jeff Bezos has confirmed that he and his brother Mark will be on board the first human flight into space on Blue Origin’s New Shepard next month. The company is conducting an auction for a seat on the flight, which will blast off on 20 July. Bidding is...
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DCC offers Huawei OceanStor S2200T
Take advantage of enterprise-class storage at entry-level prices with the new Huawei OceanStor S2200T Storage Systems from distributor Drive Control Corporation (DCC). Designed to meet the ever increasing number and complexity of storage applications without...
Analyst names CA Technologies cloud leader
CA Southern Africa has announced that CA Technologies has been named a Value Leader by Enterprise Management Associates (EMA) in the EMA Radar for Private Cloud Platforms (IaaS, PaaS, SaaS): Q1 2013. The company was awarded ‘Most Innovative Architecture’ for its...
Altech, Huawei partnership pays dividends
The strategic alliance between global information and communications technology (ICT) giant Huawei and JSE-listed ICT group Altech announced last year is already beginning to pay dividends, according to Tim Ellis, executive director of the Altech group. Ellis says...
Fontera named a Sweet Tooth partner
Fontera Digital Works, one of South Africa’s only independent development houses with an international footprint, has signed a local partnership agreement with Sweet Tooth, the software company that offers tailor-made loyalty programme e-commerce solutions. The...
Epson releases L355 printer
The Epson L355 is a wireless all-in-one with integrated ink system, ideal for home offices and small offices. This printer, scanner and copier features WiFi connectivity and two extra bottles of black ink. Featuring Micro Piezo printhead technology and Epson genuine...
Optimising the office environment
The sheer flow of information in today’s corporate economy is staggering. However, whilst the information stream seems to be running optimally, the accessibility management, secure transfer and usage of it leave some room for improvement. In fact, it is estimated...
Home IT threatens corporate network security
As South African IT managers and network administrators grapple with increasing threats against their organisations from hackers, phishing, malware and naive insiders, there is another dark threat looming on the horizon. These risks involve the use of corporate...
Risk-based internal auditing best practices
In designing risk-based auditing and monitoring activities, it is important that the internal auditor works closely with the organisation’s senior leadership and the board, or committee of the board, to gain a clear understanding of auditing and monitoring...
Vodacom empowers youth with skills training
Vodacom empowers youth with ICT skills training In a bid to help tackle skills development and job creation within the information and communications technology (ICT) sector, Vodacom has embarked on a drive to help empower unemployed youth with ICT skills training. ...
Q-KON and partners connect Malawian school
Q-KON, a Pan-African distributor of Alvarion solutions, has provided Alvarion WiFi technology to Malawi’s Bishop Mackenzie International School (BMIS), enhancing the academic institution’s existing network and equipping it with valuable wireless connectivity. As a...
DevOps Engineer – Gauteng Johannesburg
Our client is currently recruiting for a Dev Ops Engineer. This role will expose you to a diverse working environment and the opportunity to connect with other individuals in the organization within the cryptocurrency space. Strictly Gauteng based.We are seeking a...
Software Engineer – UBUNTU LINUX C
Duties:Collaborating with internal stakeholders for enhancements, requests, and progress updates.The design, specification, coding, testing, maintenance, and documentation of applications and/or utilities and/or libraries.Taking on existing utilities, libraries, and...
NON-FUNCTIONAL QA TESTER (NF QA TESTER)
Joining our client's talent team as NON-FUNCTIONAL QA TESTER means immersing yourself in an environment surrounded by unique skills, diverse minds, and adaptability. Take this moment to envision your potential within a team where experts collaborate to spark...
JAVA DEVELOPER
Joining our client's talent team as JAVA DEVELOPER means immersing yourself in an environment surrounded by unique skills, diverse minds, and adaptability. Take this moment to envision your potential within a team where experts collaborate to spark meaningful...
Business Analyst
Our client based in Isando; Johannesburg is seeking a Business Analyst to join their team. The ideal candidate will be responsible for performing the Business Analyst role for internal Business Applications, being the vital link between the business objectives and...
Analyst Developer (TAX Application (SAR) and Credit Transfers Application (KOS))
My client based in Cape Town (Northern Suburbs) is currently looking for an Analyst Developer (TAX Application (SAR) and Credit Transfers Application (KOS)) to join them on an independent contract basis IT / Finance Responsibilities Build features and applications...
Full-Stack Java Engineer
Looking for a Full-Stack Java Engineer to join an international team. Candidate will be required to work with Development Teams and Product Managers - Must be open to travel.Excellent communication skills is a requirement. Key Requirements 5+ years'...
Software Engineer – UBUNTU LINUX C – Western Cape Cape Town
Duties:Collaborating with internal stakeholders for enhancements, requests, and progress updates.The design, specification, coding, testing, maintenance, and documentation of applications and/or utilities and/or libraries.Taking on existing utilities, libraries, and...
NON-FUNCTIONAL QA TESTER (NF QA TESTER) – Gauteng Primrose
Joining our client's talent team as NON-FUNCTIONAL QA TESTER means immersing yourself in an environment surrounded by unique skills, diverse minds, and adaptability. Take this moment to envision your potential within a team where experts collaborate to spark...
JAVA DEVELOPER – Gauteng Primrose
Joining our client's talent team as JAVA DEVELOPER means immersing yourself in an environment surrounded by unique skills, diverse minds, and adaptability. Take this moment to envision your potential within a team where experts collaborate to spark meaningful...
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