New focus on customer-centric strategies
International Data Corporation (IDC) today announced new insights into the expanding role of the chief experience officer (CXO) as a driving force in shaping customer experience strategies across industries. As organisations face increasing competition and evolving...
Lack of budget for talent hinders security
Despite all the efforts companies and organizations worldwide put into preventing cyberattacks, global cybercrime has snowballed to $9,2-trillion in 2024 and is expected to grow by another 70% to $15,6-trillion by the end of a decade. This shocking figure is more...
SA youth fly the flag high at Türkiye science fair
Research projects by South African young scientists that aim to enhance our understanding of exercise physiology, and present a viable alternative for sealing wounds, will be showcased at this year’s İzmir International Innovation Science Energy Engineering Fair...
Blackwell ups the ante on training performance
In MLPerf Training 4.1 industry benchmarks, the Nvidia Blackwell platform has delivered impressive results on workloads across all tests - and up to 2,2x more performance per GPU on LLM benchmarks, including Llama 2 70B fine-tuning and GPT-3 175B pretraining. In...
AMD debuts Versal Premium Series Gen 2
AMD has announced the AMD Versal Premium Series Gen 2, an adaptive SoC platform designed to deliver the highest levels of system acceleration for a wide range of workloads. Versal Premium Series Gen 2 will be the FPGA industry’s first devices featuring Compute Express...
Ultrafast memory boosts Intel data centre chips
While Intel’s primary product focus is on the processors, or brains, that make computers work, system memory (that’s DRAM) is a critical component for performance. This is especially true in servers, where the multiplication of processing cores has outpaced the rise...
Africa Tech Festival: It’s a wrap …
The Africa Tech Festival, taking place this week (11-14 November) in Cape Town, saw telecommunications vendors and operators get together with governments and key policy-makers to pilot the continent on it’s transition to a digital economy. Kathy Gibson reports ...
Broadband adoption ramps up in Africa
Kathy Gibson reports from Africa Tech Festival – Broadband is leading the connectivity charge in Africa as countries across the continent get access to fast networks. This was the overarching message from the Africa Broadband Forum 2024, held on the sidelines of the...
Surge in demand for AI in contact centres
Contact centres are under increasing pressure to improve customer experiences despite having fewer resources and, while 100% are turning to AI and automation for help, many face challenges due to limited in-house expertise. This is one of the key findings of a new...
Non-access to clean cooking poses deadly risks for millions in Africa
African policy makers and international partners meeting at this year’s UN Climate Change Conference - COP29 - have highlighted the urgent crisis posed by lack of access to clean cooking, a challenge impacting 1.2-billion people across Africa and leading to millions...
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Dell Technologies Forum to showcase AI innovations
Dell Technologies Forum 2024 will bring together technology leaders and professionals on 7 November 2024 in Johannesburg, for an immersive experience focused on the transformative role of artificial intelligence (AI). Themed "Accelerating AI-Powered Innovation," this...
Pacific Rim report details operation with multiple interlinked adversaries
Sophos has released “Pacific Rim”, a report detailing its defensive and counter-offensive operation over the last five years with multiple interlinked nation-state adversaries based in China targeting perimeter devices, including Sophos Firewalls. The attackers used a...
BPO sector is SA’s fastest growing export
South Africa leads in CX outsourcing, with the US its fastest growing source market for global business services from South Africa, writes Clinton Cohen, CEO of iContact BPO. As South Africa continues to rank in the world’s top 3 offshore CX delivery locations, the...
Data privacy claims on the rise
Cyber claims have continued their upwards trend over the past year, driven in large part by a rise in data and privacy breach incidents. By Michael Daum, Allianz Commercial global head of cyber claims, and Rishi Baviskar, Allianz Commercial global head of cyber risk...
Bringing streaming into the mainstream
TV innovation and consumer tastes are leading to a convergence of linear and over-the-top (OTT) technology, MultiChoice chief technology officer Sabelo Mwali writes that the gold standard must be to ensure streaming is every bit as seamless as the DTH experience....
Protect the keys to the kingdom with PAM as a service
When it comes to security, humans are generally regarded as the weakest link. Each year, thousands of organisations are negatively impacted by data breaches, with studies indicating that they are increasing in frequency and cost burden. According to the 2023 Cost of a...
Is your digital hygiene as good as you think it is?
Despite widespread belief in personal cybersecurity efforts, research reveals that fewer than half of people actually take necessary precautions against cyberattacks. How can you improve your digital safety practices? By Anna Collard, senior vice-president: content...
Smart surveillance for critical infrastructure needs to step up
South Africa’s critical infrastructure sector is having to step up its game when it comes to cybersecurity and the evolving risk landscape. The sector has become a prime target for cybercriminals on top of physical threat actors, and the consequences of an incident...
Urbanisation an opportunity for Africa to embrace green building
Globally, buildings are responsible for a substantial share of energy, electricity, water and materials consumption using between 35% to 40% of energy demand and contributing 37% of world carbon dioxide (CO2) emissions. Including the manufacturing of building...
Infobip, Oracle collaborate on omnichannel, chatbot integration
Infobip and Oracle are collaborating to build an integration between Infobip’s intelligent chatbot-building platform and omnichannel solutions and Oracle Fusion Cloud Responsys Campaign Management. The integration enables businesses and brands using Oracle Responsys...
Senior .Net Developer LW – Gauteng Johannesburg
Duties: 6 years experience as a Developer Development:Mobile development Web development Integration development Windows forms development Develop and maintain programs according to requirements Develop and support databases where required Develop process flows and...
Senior BI ETL Developer
ENVIRONMENT:THE technical expertise of a highly analytical & solutions-driven Senior BI ETL Developer is sought by a dynamic Financial Services Group where you will take charge of creating ETL processes for transforming data residing in various source systems into...
Senior DevOps Support Engineer
Our client is looking for a Senior DevOps Support Engineer to Design, development, implementation, migration and support of a comprehensive build and release management process and technical solution to support the development processes, using existing tools as a...
Senior BI ETL Developer – Western Cape Mowbray
ENVIRONMENT:THE technical expertise of a highly analytical & solutions-driven Senior BI ETL Developer is sought by a dynamic Financial Services Group where you will take charge of creating ETL processes for transforming data residing in various source systems into...
Senior DevOps Support Engineer – Western Cape Somerset West
Our client is looking for a Senior DevOps Support Engineer to Design, development, implementation, migration and support of a comprehensive build and release management process and technical solution to support the development processes, using existing tools as a...
Service Desk Agent
National retailer is looking for a Service Desk Agent to to provide first-line support service to all their stores, HO, DC, and to administer the day-to-day operations of the Service DeskNational retailer is looking for a Service Desk Agent to to provide first-line...
IT Technician
Minimum RequirementsNational Senior CertificateTertiary IT Qualification related to IT Technical Services Strong knowledge and experience with high-volume printersProven hands-on experience in working with CCTV systemsValid driver's license, to support mobility and...
Low Code Software Developer (Claris Filemaker/Database/CRM)
ENVIRONMENT:Any Devs looking to challenge themselves? We have an exciting opportunity for you to learn a new technology!A dynamic provider of business solutions in the domain of IT architecture, execution & customer support seeks an experienced Low Code Software...
Service Desk Agent – Western Cape Cape Town
National retailer is looking for a Service Desk Agent to to provide first-line support service to all their stores, HO, DC, and to administer the day-to-day operations of the Service DeskNational retailer is looking for a Service Desk Agent to to provide first-line...
IT Technician – Free State Free State
Minimum RequirementsNational Senior CertificateTertiary IT Qualification related to IT Technical Services Strong knowledge and experience with high-volume printersProven hands-on experience in working with CCTV systemsValid driver's license, to support mobility and...
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