Agentic AI could solve common CX issues
By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner. Agentic AI is poised to revolutionise the way service interactions are conducted....
Evolving Trojan targets trusted platforms
Check Point Software Technologies has released its Global Threat Index for February 2025, highlighting the rise of AsyncRAT, a remote access Trojan (RAT) that continues to evolve as a serious threat within the cyber landscape. Once again, Ethiopia retained its top...
Calls for advanced AI to be more inclusive, responsible
The AI Governance Alliance (AIGA) has released a series of three new reports on advanced artificial intelligence (AI), focusing on generative AI (GenAI) governance, unlocking its value and a framework for responsible AI development and deployment. The alliance brings...
Global IT spend to hit $5trn on 6,8% rise
Worldwide IT spending is expected to total $5-trillion in 2024, an increase of 6,8% from 2023, according to the latest forecast by Gartner. This is down from the previous quarter's forecast of 8% growth. While generative AI (GenAI) had significant hype in 2023, it...
Critical infrastructure sees most cyber incidents
A significant 18% of companies in the Middle East, Turkiye and Africa (META) region have experienced cyber incidents due to insufficient cybersecurity investment in the last two years. Alarmingly, critical infrastructure, oil & gas and energy organisations...
AI in banking set to hit $143bn by 2030
The global artificial intelligence in banking market size is expected to reach $143,56-billion by 2030, growing at a CAGR of 31,8% from 2024 to 2030. According to a new report by Grand View Research, AI's integration in banking offers personalised financial guidance,...
GenAI gains a foothold in smart cities
This year, 50% of APEJC cities and states in Asia Pacific (excluding Japan and China) will pilot GenAI to improve efficacy in community outreach and customer service, procurement, staff recruitment and training, and software development, according to a new IDC...
Keep your children safe from cyberthreats
With most children able to access or own a smartphone or tablet, the age at which they begin their acquaintance with the digital world and technology keeps decreasing. So it's crucial for parents to stay informed about the latest cybersecurity threats targeting...
Cyber attacks the top cause of business outages
Veeam Software has released insights from the company’s fifth annual Veeam Data Protection Trends Report. While companies say they will spend more trying to fend off cyber-attacks, the survey found IT leaders are feeling even less protected and more concerned about...
New CEO for Mimecast
Mimecast has announced the appointment of Marc Van Zadelhoff as CEO, as co-founder Peter Bauer steps down from the role. Bauer remains as a member of the board and will continue to be an active advisor. "I've loved leading Mimecast from our founding in 2003 to our...
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Tips and Tricks: taking notes the OneNote way
Microsoft OneNote for Android is actually a tidy set of features that allow you plenty of room to wriggle Microsoft OneNote is a remarkably tidy tool for the Android device user. Not only has the platform received some nods of approval from critics, but it allows for...
Fujitsu makes tablets tougher with the Stylistic Q509
Fujitsu has introduced the toughest tablet in the Stylistic family, the Q509. With military-standard durability and spill- and dust-proof housing, this tablet is made for tough working conditions. Packing a full HD anti-glare display, integrated pen garage, enterprise...
Legacy modernisation crucial to business survival
When considering application modernisation and management, corporates face the challenge of striking the right balance between cost, quality and time to market. By Yamini Gajapathy, head: modern application services South Africa at Wipro The fundamental aim of...
New white paper on solving edge computing challenges
"In an increasingly digitised and data-driven world, the challenge of providing high levels of computer power, connectivity and availability to where it is needed most, requires a hybrid architecture of centralised and edge datacentres. This is according to George...
New Canon Zoemini cameras arrive in SA
Drive Control Corporation (DCC) has announced the release of the Canon Zoemini S and Canon Zoemini C all-in-one instant camera printers to the ICT channel. The Canon Zoemini S and Canon Zoemini C can now shoot and print mini photos on 2x3-inch (5 x 7.6cm) Zink...
Critical strategies for staying ahead of emerging cyberthreats
Over the past couple of decades, changes in the threat landscape have driven changes in how we design, implement, and manage security. By Doros Hadjizenonos, regional director: SADC at Fortinet Organisations have spent the last two decades updating their security gear...
ICT employers, professionals invited to have their say in 2019 Skills Survey
Wits University's Joburg Centre for Software Engineering (JCSE) in partnership with the Institute of Information Technology Professionals South Africa (IITPSA), are calling on ICT employers and practitioners to participate in a survey of skills trends in the South...
Seacom expands CloudWorx offerings
Seacom is expanding its CloudWorx cloud connectivity solutions. CloudWorx is a versatile, private connectivity service for businesses that connects corporate customers directly to the leading cloud-service providers like Microsoft Azure, Amazon Web Services and Google...
Accelerate your Cisco Small Business sales with Westcon-Comstor new Small Business Portal
The small business (SB) market sector is growing twice as fast as the enterprise and is globally estimated at $7-billion. As a result, Westcon-Comstor has launched a new Small Business Portal that will help local resellers accelerate their Cisco SB sales and earn...
Embracing a new UX and CX journey
User experience (UX) and customer experience (CX) are vital business elements that have evolved significantly in recent years thanks to the availability of more innovative technology. This has also impacted how organisations are embracing their approaches to customer...
Full Stack Developer 2025-02 – Remote Remote
Full Stack Developer - Contract Position February 2025 to December 2025Are you a passionate Full Stack Developer ready to shape the future of tech? Our client in the mining industry is looking for a skilled, motivated, and innovative Full Stack Developer to join their...
IT Project Manager
IT Project Manager - Contract Position February 2025 to December 2025Are you a skilled leader with a passion for technology and project management? Do you thrive on delivering complex IT solutions on time and within budget? Our client in the mining industry is looking...
IT Project Manager – Remote Remote
IT Project Manager - Contract Position February 2025 to December 2025Are you a skilled leader with a passion for technology and project management? Do you thrive on delivering complex IT solutions on time and within budget? Our client in the mining industry is looking...
Junior Integration Developer
Design develop and maintain integrations using Microsoft StackCollaborate with IT and business teams to analyse requirements and translate them into robust integration solutionsDevelop and maintain SQL databases including designing tables writing queries and...
Junior Integration Developer – Gauteng Pretoria CBD
Design develop and maintain integrations using Microsoft StackCollaborate with IT and business teams to analyse requirements and translate them into robust integration solutionsDevelop and maintain SQL databases including designing tables writing queries and...
Digital Systems Consultant
Our client is looking for a Data Specialist who will be responsible for utilizing data and analytics to drive strategic decision-making and enhance business performance. Oversees the organization's technology and information systems, ensuring seamless integration,...
Landscaping Project Manager (Horticulturist)
Degree or Btech in HorticulturePest Control registration with Department of AgricultureRegistered with an irrigation institutionCompile Proposals, presentations, and reportsAbility to manage large staff teamsAbility to work in teamAbility to work under pressurecode 10...
IT Technician – Western Cape Cape Town
The main purpose of this role is to ensure that the internal end users are supported as well as the Installation and maintenance of company hardware, software, networks, and infrastructure to ensure business sustainability and good end-user...
IT Business Analyst (BA) (on-site) contract (TB) – Gauteng Gauteng
Requirements gathering: Leads workshops to clarify business needs and translate them into clear specifications. Gap analysis: Identifies areas for improvement in processes, tools, and data. Change Impact Analysis: Assesses how changes will affect people, processes,...
SAP GRC Consultant (Systems/Business Analyst) contract (on-site) TB – KwaZulu-Natal Umhlanga
Job functions:The GRC Systems Business Analyst will be responsible for analyzing, documenting, and improving the implementation of Governance, Risk, and Compliance (GRC) systems, ensuring they meet organizational requirements. The successful candidate will work...
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