AI should enable, not replace, customer service employees
Leaders are looking to self-service and emerging technologies like generative AI to reduce the need for agents and generate greater returns. High-quality assisted service is increasingly expensive and difficult to provide as organisations struggle to attract and...
Healthy growth for digital healthcare SCM
The global digital healthcare supply chain management market is forecast to reach $5,4-billion by 2030 - growing at a CAGR of 9% from 2024 to 2030 - according to a new report by Grand View Research. Major factors driving the market growth include adopting the GS1...
ESG regulatory requirements a growing source of risk and opportunity
Regulatory risk related to environmental, social and governance (ESG) disclosures has rapidly risen to the second overall position in Gartner's latest Emerging Risks Monitor Report. ESG regulatory requirements present organisations with both notable risks and...
African farmers missing out on agritech opportunities
While there are a wide range of agritech innovations that could propel African farmers to profitability, only 23% of youth engaged in agriculture are using any form of agricultural technology - mostly because there is a lack of financing and training. A new 11-country...
Algorithms more trustworthy than politicians, say youth
Young people hold more faith in governance by robots than humans and view corruption, climate change and stale political leadership as the most urgent risks. These are among the conclusions from the Davos Lab Dialogues, where more than 2-million young people shared...
Government support, effective policies key for SME growth
New research by Mastercard has highlighted the important role of government support in helping small and medium enterprises (SMEs) across the Middle East and Africa (MEA) to recover, position for growth, and contribute to economic prosperity. In the inaugural...
Samsung debuts new foldable phones
Samsung has launched its new Galaxy Z Fold3 and Galaxy Z Flip3 5G smartphones. The Galaxy Z Fold3 is a multitasking device with a 7,6-inch Infinity Flex Display, and the first ever S Pen support on a foldable device. The Galaxy Z Flip3 is compact and pocketable...
The changing world of marketing
South African marketers remain optimistic about their organisations' futures despite unprecedented change and challenges over the recent past. The seventh edition of Salesforce's State of Marketing report also reveals significant investment in the tools, technologies,...
Intel, ConsenSys Health advance pandemic research
Healthcare software solutions provider ConsenSys Health is using blockchain-based data security fueled by Intel technology to conduct research into making clinical trial recruitment more efficient and equitable. On the heels of the World Health Organisation's (WHO)...
Alviva expects higher earnings
Alviva Holdings has published a trading statement about its earnings for the year ended 30 June. According to the statement, headline earnings are expected to be between R330-million and R355-million, about 68% to 80% higher than the comparable period last year....
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BI simplifies Foodcorp’s complexities
In its quest to be one of South Africa’s most innovative food businesses, Foodcorp, the country’s third largest food company, has well positioned itself as a leading manufacturer of great-tasting branded food products. While distributing most of its products...
Wesgro invests in Sage CRM with e-marketing
Wesgro, the official destination marketing, investment and trade promotion agency for the Western Cape has invested in Sage CRM with e-marketing, the preferred vendor is AWCape, an official supplier of Sage CRM solutions. This investment follows the successful...
CCCA white paper evaluates data centres
The Communications Cable and Connectivity Association (CCCA) has published a white paper entitled Navigating the Pros and Cons of Structured Cabling Versus Top of Rack in the Data Centre, which it offers as a guide for data centre professionals and IT managers...
Mitigating money laundering risks
Whether it’s via real estate deals, "fixed" gambling, poor record keeping at a Bureaux de Change, double or inflated invoicing in a company or transferring money to an unknown party regularly for a commission, money laundering is as serious an issue in South Africa...
Why agile customer service is good
The world of business today is all about agility. Users have agile software development, agile IT, and now, increasingly, analysts are talking about agile service as the next wave in customer experience management. Agility is all about keeping up with the needs of a...
SA retailers must optimise supply chains
With latest research by World Wide Worx revealing that online retail is becoming increasingly popular in South Africa, growing at a rate of 30% per year, it is imperative that South African businesses adapt to these trends by optimising their supply chains, in order...
FOXit manages projects for Mr Price
FOXit, an Independent Software Vendor and Microsoft-certified Gold Partner across numerous competencies within the Microsoft Partner Network, has served as the premier provider of project and portfolio management technology to its client and national retailer Mr...
Esquire, Promate sign distribution agreement
Esquire Technologies, the award-winning distribution company, announced that it has signed a strategic distribution agreement with lifestyle technology manufacturer Promate Technologies for the southern African region. Promate has an impressive range of peripherals...
Mustek wins Schneider award
Mustek has been awarded as APC by Schneider Electric’s Distributor of the Year for the SMB Business category at the company’s Annual Partner Conference, held in Istanbul, Turkey in May this year. The conference brought together Schneider Electric’s Partners from the...
The rise of the phablet
The rise of modern technology arguably began in the 1980s, with such milestones as the first personal computer being sold in 1981; the first CD CD-ROM being released with the ability to store 270 000 pages of text on a single disk in 1985; and the first Internet...
Data Specialist (Power BI)
We are seeking a Data Specialist (Power BI) to be based in Pinetown.Minimum requirements:Degree or IT Diploma Experience:3 to 5 years BI experience3 to 5 Years Power BI experienceMicrosoft SQL and Transact SQLMicrosoft Power BI and associated products – Preferably a...
Database Adminstrator – Remote Remote
My client who is a NYSE and JSE listed company, is looking for you to join their team! Are you wanting to work with advanced modern technologies? Fully Remote!We are looking for a Senior Database Administrator, if you have the following requirements below, please...
Microsoft CRM Developer – Gauteng Johannesburg
We are seeking a skilled and experienced Microsoft CRM Developer to join our dynamic IT team. As a Microsoft CRM Developer, you will be responsible for designing, developing, and customizing Microsoft Dynamics CRM solutions to meet the organization's business needs....
C++ and Python Developer – Western Cape Cape Town Region
Our client is looking for an experienced Intermediate-Senior C++ and Python developer to join their engineering team and help them create dynamic software applications for their clients. Key Requirements Higher Degree or Diploma3+ years experience in Intermediate to...
Business Analyst: Automotive Ecommerce Dealer Systems(Advanced) – Gauteng Pretoria
Our Client in IT is looking for a Business analyst, if you meet the below requirement please send us your CV.Understanding Business Objectives (Commercial Skills)Analytical and Critical ThinkingCommunication and Interpersonal SkillsCost-Benefit Analysis &...
Data Specialist (Power BI) – KwaZulu-Natal Durban
We are seeking a Data Specialist (Power BI) to be based in Pinetown.Minimum requirements:Degree or IT Diploma Experience:3 to 5 years BI experience3 to 5 Years Power BI experienceMicrosoft SQL and Transact SQLMicrosoft Power BI and associated products – Preferably a...
Global Senior Business Analyst
SENIOR GLOBAL BUSINESS ANALYSTThe purpose for this position is to provide strategic and organisational leadership of the Information Systems function to deliver systems and technology to best support the clients strategic direction in support of their vision and...
Technical Business Analyst (Advanced) 2573 TT
Engagement with stakeholders to understand business problems and needs and translate those into detailed technical and/or functional requirements that include process, data, people, and technical workflow specifications.Analyse and understand the end-to-end flow of...
Cloud Engineer
Deliver well architected and scalable microservices. Create and maintain Infrastructure as Code templates.Create and maintain CI/CD pipelines.Implement operational metrics and logging.Ensure all microservices and infrastructure adhere to security best practices.Review...
BI Developer
We are seeking a talented and motivated BI Developer to join our dynamic team. As a BI Developer, you will play a key role in the design, development, and maintenance of our business intelligence solutions. If you have a passion for data, analytics, and business...
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