SA’s deteriorating rule of law raises concerns
South Africa’s deteriorating rule of law poses one of the most significant risks to its future stability, prosperity, and global standing. This was the core message from Thokozani Mvelase, CEO of the Communication Risk Information Centre (COMRiC), in a keynote address...
Third-party platforms the ‘new front door for customer service’
More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT - with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers conducted in...
Samsung interns graduate from Tshimologong
Samsung has graduated of the 4th cohort from its Advance Industry Experience programme, in partnership with Tshimologong Digital Precinct. In response to the challenges faced by information and communication technology (ICT) graduates in securing jobs within the...
Printer market close to 5% growth
The global printers market size is anticipated to reach $71,04-billion by 2030. It is anticipated to grow at a CAGR of 4,7% from 2024 to 2030, according to a new report by Grand View Research. Technological innovations in the printer market, such as wireless...
GenAI adoption skews IT spending forecast
Worldwide IT spending is expected to total $5,26-trillion in 2024, an increase of 7,5% from 2023, according to the latest forecast by Gartner. This is a decrease from the previous quarter’s forecast of 8% growth, but an increase of the overall spend forecast of...
Engie breaks ground on Grootspruit PV power plant
Independent power producer Engie has broken ground on the construction of the Grootspruit solar photovoltaic (PV) power plant in the Free State. The plant, to operate at a 75MW contracted capacity, will be built and operated by Engie in partnership with Pele Green...
Africa under cyberattack
African organisations are feeling the pressure of the globe's highest number of cyberattacks during the last quarter. New Check Point Software Technologies data on Q2 2024 cyber-attack trends demonstrates that the rise in cyber-attacks is driven by increasing digital...
Cybercriminal activity on Telegram surges
Amid rising concerns about Telegram's security, the Kaspersky Digital Footprint Intelligence team analysed shadow Telegram channels. The findings reveal that cybercriminals are increasingly using Telegram as a platform for underground market activities. Cybercriminals...
Modest growth for digital printing
The global digital printing market size is anticipated to reach $57,03-billion by 2030, growing at a CAGR of 6,2% from 2024 to 2030, according to a new report by Grand View Research. The market is experiencing a surge in demand driven by several key factors. One of...
CNAPP market to surge on cloud security concerns
The cloud-native application protection platform (CNAPP) market is poised for substantial growth, projected to rise from $2-billion in 2023 to $6-billion in 2028, representing a 25% compounded annual growth rate (CAGR). This surge is primarily driven by enterprises...
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Schneider Electric, Cisco partner to bridge OT and IT
Schneider Electric and Cisco have formed a technology partnership designed to help drive major advances in making smart buildings the standard. Working together, the two companies have developed, tested and validated designs that help connect building management...
Jasco Enterprise partners with Five9
Jasco Enterprise, which offers hosted and on-site contact centre customer experience solutions, has struck a global partnership with the cloud-native contact centre solutions provider Five9. "Before Covid-19, we had already started observing a significant shift in...
Top remote worker cyber risks and solutions
Home-based workers are at increased risk of cyber attack, but there are several measures they can take to reduce risk. This is according to Bryan Baxter, a corporate IT business development manager and IITPSA KZN chapter committee member, who was addressing an IITPSA...
South Africa’s fuel stations shine a light on customer satisfaction
South Africa's top five fuel station brands - BP, Caltex, Engen, Sasol and Shell - are leading the way in the customer satisfaction stakes, with one of the highest industry Customer Satisfaction scores across 10 sectors polled in the South African Customer...
Prof Brian Armstrong joins Old Mutual board
Old Mutual has announced the appointment of Professor Brian Armstrong to its board as an independent non-executive director with immediate effect. Prof Armstrong brings with him more than 30 years of national, regional, and international experience. He is widely...
Africa’s agriculture value chains must go digital
Africa must seize the opportunity of the Covid-19 pandemic to deepen the digitalisation of agricultural value chains and transform the sector. This is the conclusion from speakers at a webinar jointly hosted by the FAO Investment Centre and the African Development...
Transforming mobile working in healthcare
Technology is continually transforming the way people work across a diverse range of industries, with the number of mobile workers predicted to climb from 1,45-billion in 2016 to 1,87-billion by 2022 – accounting for 42,5% of the global workforce. By Ronald Ravel,...
How to tap into exceptional customer experience
Adobe and Econsultancy recently revealed that customer experience (CX) is the most exciting business opportunity for 2020, with leading businesses across various sectors rating CX as a top digital priority, which if executed properly, will set them apart from the...
What does 5G mean for SA?
5G has certainly been a hot topic during the Covid pandemic – and not always for the right reasons. Network Configurations (Netconfig) technical director Wayne Erradu explains that on one hand it has been seen as a blessing as the blistering speeds have allowed...
The role of chatbots in an uncertain society
From single-purpose programmes that respond to common consumer queries to advanced digital assistants that evolve as they process information, chatbots – or conversational agents – are becoming increasingly popular and utilised by businesses to deliver proactive and...
Junior analyst at Financial Intelligence Centre
FIC is an equal opportunity employer. Preference will be given to suitably qualified Coloured and Indian Males applicants in line with our Employment Targets and our commitment to diversifying our workforce.JOB PURPOSECollect basic tactical and operational...
Data Scientist
Design and implement data-driven solutions that improve equipment performance, support operational decisions, and drive business efficiency through analytics, machine learning, and business intelligence tools. Minimum Qualifications and Requirements: Bachelor's degree...
Information Security Analyst – Gauteng Johannesburg
We are seeking a detail irentated and proactive Information Security Analyst to monitor, assess and ensure the intergrity, confidentiality and availabilty of our organisation digital assets. This role involes analsing security measures, identifying potential threats,...
Junior analyst at Financial Intelligence Centre – Gauteng Pretoria
FIC is an equal opportunity employer. Preference will be given to suitably qualified Coloured and Indian Males applicants in line with our Employment Targets and our commitment to diversifying our workforce.JOB PURPOSECollect basic tactical and operational...
Data Scientist – Gauteng Kempton Park
Design and implement data-driven solutions that improve equipment performance, support operational decisions, and drive business efficiency through analytics, machine learning, and business intelligence tools. Minimum Qualifications and Requirements: Bachelor's degree...
Business Intelligence (BI) Developer at Mancosa
IntroductionMANCOSA, a DHET-registered and CHE-accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available. Business Intelligence (BI) DeveloperCORE PURPOSE...
Junior Frontend Developer (React & TypeScript)
ENVIRONMENT:ENSURE visually appealing and seamless user interfaces as the next Junior Frontend Developer sought by a cutting-edge FinTech platform. Working closely with Senior Developers, Designers, and Product Managers, you will help implement clean, responsive, and...
Network Engineer at NRF National Research Foundation
Postion Summary: The Network Engineer is critical in ensuring continuous operations and providing support, implementation and management of SARAO's organisational-wide network, including high-capacity science data and office networks, High-speed networks and...
Business Intelligence (BI) Developer at Mancosa – KwaZulu-Natal Durban
IntroductionMANCOSA, a DHET-registered and CHE-accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available. Business Intelligence (BI) DeveloperCORE PURPOSE...
Junior Frontend Developer (React & TypeScript) – Western Cape Western Cape
ENVIRONMENT:ENSURE visually appealing and seamless user interfaces as the next Junior Frontend Developer sought by a cutting-edge FinTech platform. Working closely with Senior Developers, Designers, and Product Managers, you will help implement clean, responsive, and...
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