End users will spend $14,2bn on GenAI models this year

Worldwide end-user spending on generative AI (GenAI) models is projected to total $14,2-billion in 2025, according to Gartner. End-user spending on specialised GenAI models, which include domain-specific language models (DSLMs), is estimated to total $1,1-billion this...

Deepfake fraud losses creep towards $1bn

The first half of 2025 had almost four times as many deepfake incidents (a total of 580 incidents) as the entire year of 2024 - and losses from deepfake-related fraud reached $410-million, according to a new report from Surfshark. Since 2019, deepfake technology used...

Global data centres face rising climate risks

Data centres - the critical infrastructure powering banking systems, cloud storage, emergency services, communications, and logistics - are facing sharply rising risks from climate change-driven extreme weather, according to a new report from physical climate risk...

Strategic priorities for CEOs amid global, local turbulence

There is an urgent need for adaptive leadership and proactive strategies in response to emerging market trends across talent, technology, and geopolitics. This is according to the latest report from management consultants Oliver Wyman titled “CEO Agenda 2025”, based...

Network security hardware stabilises in 3Q 2024

According to a recently published report from Dell’Oro Group, the trusted source for market information about the telecommunications, security, networks, and data centre industries, the global network security market eclipsed $6-billion in 3Q 2024, growing 8%...

Emerging trends we can expect to see in 2025

Rapid technological innovation, shifting societal priorities, and a heightened focus on sustainability from businesses across all sectors are shaping the global landscape as we rapidly approach 2025. Some key trends that have become apparent include the rise of AI,...

AI set to free up healthcare workers

As much as 15% of the current healthcare workforce hours will be subject to automation by 2030. The growing reliance on AI is primarily due to the swelling patient population and a shorter pool of health specialists, according to analysis by Stocklytics.com. The...

Tech investment key to SARS maintaining its capabilities

PwC South Africa has launched its seventh annual Taxing Times Survey - open to all corporate taxpayers and which aims to assess their interactions with the South African Revenue Service (SARS), identify the organisation's strengths, and highlight areas or processes...

PC, smartphone sales slump continues – but market will recover

The last three years have been challenging for the PC and smartphone industry - and 2024 isn't looking much better, says Stocklytics. After shifting back and forth, the global demand for new devices is expected to plunge again this year causing a new revenue drop and...

Colourful plastics may lead to more microplastics

Plastics with bright colours such as red, blue, and green degrade to form microplastics quicker than those with plainer colours, researchers from the University of Cape Town (UCT) and the University of Leicester have demonstrated. The findings reveal that the...

Cybercriminals using Dropbox to target finance staff

A multistep phishing scheme aimed at employees that process financial documentation has been discovered by Kaspersky which says it begins when victims receive an email from the legitimate address of an auditing firm. This initial interaction is intended to make the...

Digital transformation spend could hit $4trn by 2027

Worldwide spending on Digital Transformation (DX) is forecast to reach almost $4-trillion in 2027, according to the latest update to the International Data Corporation (IDC) Worldwide Digital Transformation Spending Guide. With artificial intelligence (AI) and...

Hybrid work shown to improve workers’ well-being

A new study by International Workplace Group points to a correlation between adopting hybrid working policies and improved employee well-being. The research examined the impact of hybrid working on the mental and physical health of 1 000 hybrid workers. Four in five...

Quantum Internet poised to revolutionise global connectivity

The advent of the quantum Internet, a revolutionary communication system utilising quantum mechanical principles and qubits instead of binary bits, is poised to redefine global connectivity with unprecedented levels of security and performance, according to...

More News Today

Insurance market embraces marketing and sales automation

Analysts expect insurers to focus on automating the marketing and sales functions. By Nelson Camara, go-to-market executive at SilverBridge Holdings By doing so, insurers can embrace a data-driven marketing approach which enables personalised campaigns that are more...

The future of DevOps and QA

There is little doubt that DevOps has evolved. It has become one of the foundational pillars of the agile organisation, delivering measurable value to the organisation across the important metrics of quality, speed of delivery, reliability and customer experiences. It...

Virtual agents can be a win for SA’s BPO sector

South Africa's business process outsourcing (BPO) sector has built its reputation on the quality of its people. Our contact centre agents are some of the best in the world, offering warm, efficient customer service experiences via voice channels. Ryan Falkenberg,...

Talent is on the move: us your business in the right place?

The transformation of talent has begun, and organisations need to pay attention to the next generation of skilled individuals if they want to survive, writes Johann van Niekerk, CEO of Outsized. Talent is on the move, and it's not from workplace to workplace, it's...

The pandemic changed everything: Where next for CX and contact centres?

There's a direct correlation between excellent customer service and business growth. We've seen in the last year how customer expectations can change rapidly, sparking a scramble for organisations to adjust their customer service offerings and CX strategy accordingly...

Unlock the potential of service management software

Software solutions for the service industry provide organisations with tools that deliver on their everyday needs. By Heman Kassan, chief commercial officer at Technodyn But more than that, growing customer expectations and increased competition mean businesses need...

Reimagining the IT infrastructure of the cloud operating model

Research by International Data Corporation (IDC) has revealed that 49% of CIOs across the Middle East, Turkey and Africa (MEA) believe that the cloud has the potential to play a significant role in driving innovation, creating new digital products, transforming...

Bring the omnichannel B2C experience into the B2B retail space

The pandemic caused a rapid acceleration of digital channels across all spaces, and the retail sector is no different. By Andrew Dawson, MD of MACmobile However, while most of the focus has been on the customer-facing side, there is a lot of benefit that could be...

Guiding principles for zero trust in banking and financial services

When it comes to adopting a zero trust approach, many organisations in the financial services sector already have most of the constituent parts required. By Hila Meller, BT vice-president security: Americas, EMEA and APAC In fact, we estimate organisations already...

Data Analyst (JHB) – Gauteng Johannesburg

ENVIRONMENT:Our client is a development company with branches in Stellenbosch and Johannesburg, specializing in the development of cutting-edge agricultural technologies. They are currently searching for a Data Analyst as part of their Data as a Service (DaaS) team....

NOC Engineer – Gauteng Dunkeld West

Responsible for monitoring network performance, managing incidents, and performing initial troubleshooting to ensure the reliability and security of high-speed connectivity solutions. Available immediately. Qualifications and Minimum Requirements: MatricMikrotik MTCNA...

Full Stack Developer – Gauteng Centurion

We're looking for a driven Software Developer who is dedicated to their personal and professional growth. Join our passionate team, where you'll have the opportunity to make a meaningful impact and gain exposure across diverse industries. We're seeking a candidate...

Senior Business Analyst – Gauteng Johannesburg Region

Our team is dedicated to transforming how businesses operate, leveraging technology to enhance efficiency, and creating solutions that benefit both our clients and stakeholders. We are looking for an experienced Senior Business Analyst to join our growing team and...

IT DevOps Engineer

Fully remote position or in office. The position reports to the DevOps Engineering Manager Your mission, should you choose to accept it: Terraform to manage Cloud Infrastructure, Chef to manage virtual serversBuilding and deploying systems for metrics, monitoring, and...

Database Administrator at C-Pact Enterprise

Responsibilities: Manage database tasks such as design, troubleshooting, and replication.Ensure smooth operation and performance of databases.Maintain accuracy and consistency across all databases.Create product codes, descriptions, and allocate barcodes.Compile...

Junior IT Support (JHB)

ENVIRONMENT:An AgriTech company is seeking an IT Technician to provide internal technical support and handle hardware assembly, packaging, and preparation. The role involves tasks like basic networking configuration, diagnostics, and maintenance. Candidates should...

Software Engineer (Card Payments and EMV)

Permanent. Hybrid (One day per week in office). To monitor, maintain and enhance the company's EMV Capabilities within the Card & Payments Technology & Operations Ecosystem as governed and regulated by EMVCO (Visa, MasterCard, Discover, Amex, JCB and...

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